hplip 3.18.7 reports filter failed

I have the same problem: the printer is installed but no job leaves the print queue.

I upgraded a Ubuntu installation to 18.04.1 LTS, and hplip to 3.18.7. A HP LaserJet M1132 Multifunction Printer is detected and configured properly. hp-check shows no errors nor warnings. A test page sent via Cups stays in the print job list with state "Filter failed". In /var/log/cups/error_log I see basically the same as mishgun:

D [29/Aug/2018:17:42:31 -0300] [Job 13166] Set job-printer-state-message to "Processing page 1...", current level=INFO
D [29/Aug/2018:17:42:31 -0300] [Job 13166] prnt/hpcups/HPCupsFilter.cpp 644: DEBUG: SHIVA inside the while loopprnt/hpcups/HPCupsFilter.cpp 648: DEBUG: imageProcessorStartPage failed result = 2
D [29/Aug/2018:17:42:31 -0300] [Job 13166] STATE: +connecting-to-device
D [29/Aug/2018:17:42:31 -0300] [Job 13166] STATE: -connecting-to-device
D [29/Aug/2018:17:42:31 -0300] [Job 13166] STATE: -media-empty-error,media-jam-error,hplip.plugin-error,cover-open-error,toner-empty-error,other
D [29/Aug/2018:17:42:31 -0300] [Job 13166] PAGE: 1 1\r
D [29/Aug/2018:17:42:31 -0300] [Job 13166] PID 3566 (/usr/lib/cups/filter/hpcups) crashed on signal 11.
D [29/Aug/2018:17:42:31 -0300] [Job 13166] Hint: Try setting the LogLevel to "debug" to find out more.
D [29/Aug/2018:17:42:31 -0300] [Job 13166] Processing page 2...
D [29/Aug/2018:17:42:31 -0300] [Job 13166] Rendering completed

Arch Linux users reported that a series of patches solves the problem: https://aur.archlinux.org/packages/hplip-reverted-imageprocessor/

Installing hplip 3.18.6 solves the problem.

Hi,
Can you mention which distro you are facing this issue? We were not able to see this issue in Ubuntu 18.04 with hplip driver version of 3.18.7.

Thanks,
Srinivas Teja

FWIW, at least another user seemed to be having the same (or a similar) problem with hplip 3.18.7 that went away using v. 3.18.6: https://askubuntu.com/questions/1070450/hplip-hp-device-manager-print-job-has-completed-but-nothing-happens-hp-la/1072536#1072536

Many thanks. Installed version 3.18.6 and it all worked the first time.

Hi!

My distro is Kubuntu 18.04.1 LTS.

My distro is Ubuntu 18.04.1 LTS
My printer is a Laserjet Professional P 1102w
hplip 3.18.9 did not work for me, with error:
prnt/hpcups/HPCupsFilter.cpp 647: DEBUG: imageProcessorStartPage failed result = 2

Reverting to 3.18.6 did the trick. Many thanks.

By the way, this seems the same bug that https://bugs.launchpad.net/hplip/+bug/1787289, and
it included a patch, but was ignored because it was only reported by Arch linux users.

I have same problem. 18.04 LTS, HPLIP hplip-3.18.12.

I've got Ubuntu 19.04 and HPLIP 3.19.5 and have the exact same error:

$ tail -f /var/log/syslog

Jun 17 14:03:06 localhost hpcups[12817]: prnt/hpcups/HPCupsFilter.cpp 647: DEBUG: imageProcessorStartPage failed result = 2
Jun 17 14:03:06 localhost kernel: [10046.467630] hpcups[12817]: segfault at 55ae6010e000 ip 00007ff9e805802f sp 00007fff8553ff80 error 6 in libImageProcessor-x86_64.so[7ff9e8055000+6e000]

I just solved a problem very similar to this in Debian. To solve it, I added "oldstable" to my Debian sources.list and then I was able to downgrade several packages. I downgraded:

printer-driver-hpcups to 3.16.11+repack0-3

ghostscript, ghostsctipt-x, libgs9, libgs9-common to 9.26a~dfsg-0+deb9u2