HPLIP

setup.py crashed with TypeError in readwriteFaxInformation(): critical(QWidget, str, str, buttons: Union[QMessageBox.StandardButtons, QMessageBox.StandardButton] = QMessageBox.Ok, defaultButton: QMessageBox.StandardButton = QMessageBox.NoButton): argument 5 has unexpected type 'StandardButtons'

Bug #1745383 reported by Till Kamppeter on 2018-01-25

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	HPLIP	New	Undecided	Unassigned
	hplip (Ubuntu)	Fix Released	Medium	Unassigned

Bug Description

Happened while creating print/fax queues for the HP OfficeJet Pro 8730 with "hp-setup". Queues got created, seems that the crash happened afterwards. Main window did not crash, only some sub process.

ProblemType: Crash
DistroRelease: Ubuntu 18.04
Package: hplip-data 3.17.10+repack0-2
ProcVersionSignature: Ubuntu 4.13.0-25.29-generic 4.13.13
Uname: Linux 4.13.0-25-generic x86_64
ApportVersion: 2.20.8-0ubuntu6
Architecture: amd64
CurrentDesktop: GNOME
Date: Thu Jan 25 10:52:09 2018
Dependencies:
gcc-7-base 7.2.0-18ubuntu2
libc6 2.26-0ubuntu2.1 [origin: unknown]
libgcc1 1:7.2.0-18ubuntu2
liblzma5 5.2.2-1.3
xz-utils 5.2.2-1.3
ExecutablePath: /usr/share/hplip/setup.py
InstallationDate: Installed on 2015-04-30 (1001 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
InterpreterPath: /usr/bin/python3.6
MachineType: LENOVO 20A8X50300
PackageArchitecture: all
Papersize: letter
ProcCmdline: /usr/bin/python3 /usr/bin/hp-setup
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-25-generic root=UUID=ff9fee12-fd92-4cfd-88bf-c8f57ffba318 ro quiet splash nomdmonddf nomdmonisw vt.handoff=7
Python3Details: /usr/bin/python3.6, Python 3.6.4, python3-minimal, 3.6.3-0ubuntu2
PythonArgs: ['/usr/bin/hp-setup']
PythonDetails: /usr/bin/python2.7, Python 2.7.14+, python-minimal, 2.7.14-2ubuntu1
SourcePackage: hplip
Title: setup.py crashed with TypeError in readwriteFaxInformation(): critical(QWidget, str, str, buttons: Union[QMessageBox.StandardButtons, QMessageBox.StandardButton] = QMessageBox.Ok, defaultButton: QMessageBox.StandardButton = QMessageBox.NoButton): argument 5 has unexpected type 'StandardButtons'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirt libvirtd lpadmin lxd plugdev sambashare sudo wireshark
dmi.bios.date: 09/02/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: GRET40WW (1.17 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20A8X50300
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50512 STD
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGRET40WW(1.17):bd09/02/2014:svnLENOVO:pn20A8X50300:pvrThinkPadX1Carbon2nd:rvnLENOVO:rn20A8X50300:rvrSDK0E50512STD:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.family: ThinkPad X1 Carbon 2nd
dmi.product.name: 20A8X50300
dmi.product.version: ThinkPad X1 Carbon 2nd
dmi.sys.vendor: LENOVO

Tags:

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2018-01-25:

CupsErrorLog.txt Edit (42.2 MiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (111.4 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (119.9 KiB, text/plain; charset="utf-8")
Locale.txt Edit (327 bytes, text/plain; charset="utf-8")
Lpstat.txt Edit (1.0 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (8.6 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (476 bytes, text/plain; charset="utf-8")
PpdFiles.txt Edit (1.6 KiB, text/plain; charset="utf-8")
PrintingPackages.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.2 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.0 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (135 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.6 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (105.9 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (7.8 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (1.3 KiB, text/plain; charset="utf-8")
Traceback.txt Edit (965 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (160.5 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2018-01-25

tags:	removed: need-duplicate-check
Changed in hplip (Ubuntu):
importance:	Undecided → Medium

Revision history for this message

Badal (badalkumar) wrote on 2018-02-01:

Hi,

Support for Ubuntu 18.04 is not available in current version of HPLIP (3.17.11).
Ubuntu 18.04 suppose to be release on April 2018. Can you please mention the proper Ubuntu Version if you are using any other.

Thanks,
Badal Kumar

Changed in hplip (Ubuntu):
status:	New → Opinion

Badal (badalkumar) on 2018-02-02

Changed in hplip (Ubuntu):
status:	Opinion → In Progress

Revision history for this message

Tomas Korbar (tkorbar) wrote on 2018-10-02:

hplip-qmsgbox-typos.patch Edit (3.5 KiB, text/plain)

Hi,
This bug is caused by typo in QMessageBox constructor call. The patch im attaching fixes this bug and some other occurences of typos like this.

Revision history for this message

Ubuntu Foundations Team Bug Bot (crichton) wrote on 2018-10-02:

The attachment "hplip-qmsgbox-typos.patch" seems to be a patch. If it isn't, please remove the "patch" flag from the attachment, remove the "patch" tag, and if you are a member of the ~ubuntu-reviewers, unsubscribe the team.

[This is an automated message performed by a Launchpad user owned by ~brian-murray, for any issues please contact him.]

tags:

added: patch

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2018-10-02:

Thanks for the patch.

The patch is the correct approach, but if you grep the whole source code of HPLIP for "QMessageBox" you find many more places (at least 25) with this problem.

To the HPLIP developers at HP: This is not a problem of distribution version support. It is a general bug of incorrectly using "QMessageBox".

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2018-10-03:

I ahve checked through the whole source code and found 40 wrong calls of QmessageBox().

I have uploaded a fixed version to Ubuntu Cosmic.

Changed in hplip (Ubuntu):
status:	In Progress → Fix Committed

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2018-10-03:

fix-qmessagebox-typo.patch Edit (17.0 KiB, text/plain)

Here is the full patch.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2018-10-04:

This bug was fixed in the package hplip - 3.18.7+dfsg1-2ubuntu1

---------------
hplip (3.18.7+dfsg1-2ubuntu1) cosmic; urgency=medium

* Made hp-toolbox starting up again (LP: #1789184).
* Fixed all incorrect QMessageBox() calls (LP: #1745383).

-- Till Kamppeter <email address hidden> Wed, 3 Oct 2018 15:13:00 +0200

Changed in hplip (Ubuntu):
status:	Fix Committed → Fix Released

Revision history for this message

Cristian Alvarez (criscoso) wrote on 2021-09-03:

I'm running hplip-3.21.6 and the same error pups up.

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