Uninstalling previous during update installation hangs?
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned |
Bug Description
I was installing version 3.16.3 30-04-2016 on Ubuntu 12.04 LTS (Kernel 3.13.0-86-generic #130~precise1-
Did not run hp-doctor at the time the bug was observed because I didn't know about it. HP 8600 Printer works OK. 7590 is kept as hot plug replacement in the event 8600 goes down. Output from hp-check follows:
Saving output in log file: /home/norisezp/
HP Linux Imaging and Printing System (ver. 3.16.3)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
---------------
| SYSTEM INFO |
---------------
Kernel: 3.13.0-86-generic #130~precise1-
Host: PHILS-Linux
Proc: 3.13.0-86-generic #130~precise1-
Distribution: ubuntu 12.04
Bitness: 32 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.16.3
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 12.04 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.16.3
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-tag=3.16.3
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=no
Current contents of '/var/lib/
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/
[upgrade]
notify_upgrade = true
last_upgraded_time = 1462027207
pending_
latest_
[last_used]
device_uri = "hp:/net/
printer_name =
working_dir = .
[settings]
systray_visible = 0
systray_messages = 0
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 04/30/2016 16:05:29
version = 3.16.3
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------
| External Dependencies |
-------
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.05 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.22 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.998 OK -
cups CUPS - Common Unix Printing System REQUIRED 1.1 1.5.3 OK 'CUPS Scheduler is running'
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.104 OK -
network network -wget OPTIONAL - 1.13.4 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.30 OK -
dbus DBus - Message bus system REQUIRED - 1.4.18 OK -
-------
| General Dependencies |
-------
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.1 OK -
python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.0.0 OK -
reportlab Reportlab - PDF library for Python OPTIONAL 2.0 2.5 OK -
python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.9.1 OK -
python-xml Python XML libraries REQUIRED - 2.0.1 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 1.5.3 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.4.3 OK -
sane-devel SANE - Scanning library development files REQUIRED - 1.0.22 OK -
pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.3 OK -
pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.9.1 OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
libpthread libpthread - POSIX threads library REQUIRED - 2.15 OK -
python-devel Python devel - Python development files REQUIRED 2.2 2.7.3 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 1.5.3 OK -
sane SANE - Scanning library REQUIRED - 1.0.22 OK -
---------------
| COMPILEDEP |
---------------
libtool libtool - Library building support services REQUIRED - 2.4.2 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 4.6.3 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 3.81 OK -
-------
| Python Extentions |
-------
cupsext CUPS-Extension REQUIRED - 3.16.3 OK -
hpmudext IO-Extension REQUIRED - 3.16.3 OK -
-------
| Scan Configuration |
-------
scanext Scan-SANE-Extension REQUIRED - 3.16.3 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.16.3 OK 'hpaio found in /etc/sane.
-------
| Other Dependencies |
-------
-------
| DISCOVERED SCANNER DEVICES |
-------
device `hpaio:
device `hpaio:
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
Officejet_Pro_8600
------------------
Type: Printer
Device URI: hp:/net/
PPD: /etc/cups/
PPD Description: HP Officejet Pro 8600, hpcups 3.12.2
Printer status: printer Officejet_Pro_8600 is idle. enabled since Thu 11 Feb 2016 09:52:49 AM MST
Communication status: Good
Officejet_
-------
Type: Fax
Device URI: hpfax:/
PPD: /etc/cups/
PPD Description: HP Fax4 hpcups
Printer status: printer Officejet_
Communication status: Good
Officejet_Pro_L7500
-------------------
Type: Printer
Device URI: hp:/net/
PPD: /etc/cups/
PPD Description: HP Officejet Pro l7500, hpcups 3.12.2
Printer status: printer Officejet_Pro_L7500 disabled since Thu 30 Jul 2015 01:53:36 PM MFile "/usr/lib/
error: Unable to communicate with device (code=12): hp:/net/
error: unable to open channel
error: Communication status: Failed
Officejet_
-------
Type: Fax
Device URI: hpfax:/
PPD: /etc/cups/
PPD Description: HP Fax hpcups
Printer status: printer Officejet_
error: Unable to communicate with device (code=12): hpfax:/
error: unable to open channel
error: Communication status: Failed
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
None
Missing Optional Dependencies
-------
None
Total Errors: 2
Total Warnings: 0
Done.
description: | updated |