HPLIP

Plug-in INSTALL failed in Ubuntu (MFP m177fw via LAN, hplip 3.14.3)

Bug #1566098 reported by Kevin
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This bug affects 1 person
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HPLIP
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Bug Description

When install the plugin downloaded from https://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/ the following error was shown.

-----------------------------------------
| PLUG-IN INSTALLATION FOR HPLIP 3.14.3 |
-----------------------------------------

  Option Description
  ---------- --------------------------------------------------
  d Download plug-in from HP (recomended)
  p Specify a path to the plug-in (advanced)
  q Quit hp-plugin (skip installation)

Enter option (d=download*, p=specify path, q=quit) ? p
Enter the path to the 'hplip-3.14.3-plugin.run' file (q=quit) : /shared/download

---------------
| COPY PLUGIN |
---------------

Downloading plug-in from: file:///shared/download/hplip-3.14.3-plugin.run
Downloading plug-in: [***********************************] 100% 8.0 KB Receiving digital keys: /usr/bin/gpg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0x4ABA2F66DBD5A95894910E0673D770CDA59047B9

----------------------
| INSTALLING PLUG-IN |
----------------------

Creating directory plugin_tmp
Verifying archive integrity... All good.
Uncompressing HPLIP 3.14.3 Plugin Self Extracting Archive...............................
Error importing HPLIP modules. Is HPLIP installed?
error: Python gobject/dbus may be not installed

Done.

Tags: 14.04 ubuntu
Revision history for this message
Kevin (kk8888-2004) wrote :

python-gobject and python-dbus are already installed and no missing required dependencies reported by hp-check

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
 ---------------------------------

HP_Color_LaserJet_Pro_MFP_M177fw
--------------------------------
Type: Printer
Device URI: hp:/net/HP_Color_LaserJet_Pro_MFP_M177fw?ip=192.168.4.112
PPD: /etc/cups/ppd/HP_Color_LaserJet_Pro_MFP_M177fw.ppd
PPD Description: HP Color LaserJet Pro MFP m177fw, hpcups 3.14.3, requires proprietary plugin
Printer status: printer HP_Color_LaserJet_Pro_MFP_M177fw is idle. enabled since Tue 05 Rendering completedM HKT
error: Required plug-in status: Not installed
Communication status: Good

HP_Color_LaserJet_Pro_MFP_M177fw_fax
------------------------------------
Type: Fax
Device URI: hpfax:/net/HP_Color_LaserJet_Pro_MFP_M177fw?ip=192.168.4.112
PPD: /etc/cups/ppd/HP_Color_LaserJet_Pro_MFP_M177fw_fax.ppd
PPD Description: HP Fax2 hpcups
Printer status: printer HP_Color_LaserJet_Pro_MFP_M177fw_fax is idle. enabled since Tue 05 Apr 2016 09:29:03 AM HKT
error: Required plug-in status: Not installed
Communication status: Good

-----------
| SUMMARY |
 -----------

Missing Required Dependencies
-----------------------------
None

Missing Optional Dependencies
-----------------------------
None

Revision history for this message
Kevin (kk8888-2004) wrote :

I've tried to upgrade to hplip-3.16.3 and follow the manual installations from http://hplipopensource.com/hplip-web/install/manual/distros/ubuntu.html

the following error was shown when configure HPLIP for installation
checking python2.7/Python.h usability... no
checking python2.7/Python.h presence... no
checking for python2.7/Python.h... no
checking python2.7mu/Python.h usability... no
checking python2.7mu/Python.h presence... no
checking for python2.7mu/Python.h... no
checking python2.7m/Python.h usability... no
checking python2.7m/Python.h presence... no
checking for python2.7m/Python.h... no
configure: error: cannot find python-devel support

Revision history for this message
Kevin (kk8888-2004) wrote :

I've fixed the problem finally. hplip required python3 in ubuntu 14.04.

Revision history for this message
Kevin (kk8888-2004) wrote :

Please consider to add python version checking in hp-doctor to simplify the installation process

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