HPLIP

systray.py crashed with SIGSEGV in bytearray_extend.part.19()

Bug #1168014 reported by Ron Bakker on 2013-04-11

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	HPLIP	New	Undecided	Unassigned
	hplip (Ubuntu)	New	Medium	Unassigned

Bug Description

Is in Xubuntu 13.04 daily from 11 april !

ProblemType: Crash
DistroRelease: Ubuntu 13.04
Package: hplip-data 3.13.3-1
ProcVersionSignature: Ubuntu 3.8.0-17.27-generic 3.8.6
Uname: Linux 3.8.0-17-generic x86_64
ApportVersion: 2.9.2-0ubuntu5
Architecture: amd64
CupsErrorLog:
E [11/Apr/2013:16:57:13 +0200] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
E [11/Apr/2013:17:24:12 +0200] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
W [11/Apr/2013:17:24:26 +0200] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_Photosmart_B110
W [11/Apr/2013:17:24:26 +0200] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_Photosmart_B110
Date: Thu Apr 11 17:23:16 2013
ExecutablePath: /usr/share/hplip/systray.py
InstallationDate: Installed on 2013-04-11 (0 days ago)
InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130411)
InterpreterPath: /usr/bin/python2.7
Lpstat: device for Photosmart_B110: hp:/net/Photosmart_B110_series?zc=HP80EEC8
MachineType: Acer Aspire 5535
MarkForUpload: True
PackageArchitecture: all
Papersize: a4
PpdFiles: Photosmart_B110: HP Photosmart b110 Series, hpcups 3.13.3
ProcCmdline: /usr/bin/python /usr/bin/hp-systray -x
ProcEnviron:
PATH=(custom, user)
XDG_RUNTIME_DIR=<set>
LANG=nl_NL.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-17-generic root=UUID=2e1fd5b2-4f3e-400e-9e15-5555c3440018 ro quiet splash vt.handoff=7
SegvAnalysis:
Segfault happened at: 0x52f06d: mov 0x10(%rax),%rdi
PC (0x0052f06d) ok
source "0x10(%rax)" (0x00000010) not located in a known VMA region (needed readable region)!
destination "%rdi" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: hplip
StacktraceTop:
gtk_widget_get_direction () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0
?? () from /usr/lib/x86_64-linux-gnu/gtk-2.0/2.10.0/engines/libpixmap.so
?? () from /usr/lib/x86_64-linux-gnu/gtk-2.0/2.10.0/engines/libpixmap.so
?? () from /usr/lib/x86_64-linux-gnu/libQtGui.so.4
QGtkStyle::drawPrimitive(QStyle::PrimitiveElement, QStyleOption const*, QPainter*, QWidget const*) const () from /usr/lib/x86_64-linux-gnu/libQtGui.so.4
Title: systray.py crashed with SIGSEGV in gtk_widget_get_direction()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 11/04/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.04
dmi.board.name: Aspire 5535
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.04:bd11/04/2008:svnAcer:pnAspire5535:pvr0100:rvnAcer:rnAspire5535:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 5535
dmi.product.version: 0100
dmi.sys.vendor: Acer

Tags:

Revision history for this message

Ron Bakker (r0n) wrote on 2013-04-11:

BootDmesg.txt Edit (54.4 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (3.7 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.1 KiB, text/plain; charset="utf-8")
Disassembly.txt Edit (541 bytes, text/plain; charset="utf-8")
Locale.txt Edit (327 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (12.8 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (548 bytes, text/plain; charset="utf-8")
PrintingPackages.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (91.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.6 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (822 bytes, text/plain; charset="utf-8")
Registers.txt Edit (774 bytes, text/plain; charset="utf-8")
Stacktrace.txt Edit (13.7 KiB, text/plain; charset="utf-8")
ThreadStacktrace.txt Edit (14.5 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (137.1 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (298.2 KiB, text/plain; charset="utf-8")

Revision history for this message

Apport retracing service (apport) wrote on 2013-05-07:

StacktraceTop:
bytearray_extend.part.19 (arg=<optimized out>, self=0x17dc9d0) at ../Objects/bytearrayobject.c:2330
bytearray_extend.7559 (self=0x17dc9d0, arg=<optimized out>) at ../Objects/bytearrayobject.c:2278
_log_func (log_domain=<optimized out>, log_level=31308400, message=0x52f3c7 <bytearray_ass_subscript.7522+343> "\213E(H\213U\020L\001\307H)\362L\001\306\350\244|\356\377H\211\336H\003u\020H\211\357H+t$@\350@\036\376\377\205\300\017\210\222\001", user_data=0x8) at /build/buildd/pygobject-2-2.28.6/gobject/gobjectmodule.c:2316
?? ()
?? ()

Revision history for this message

Apport retracing service (apport) wrote on 2013-05-07: Stacktrace.txt

Stacktrace.txt Edit (967 bytes, text/plain)

Revision history for this message

Apport retracing service (apport) wrote on 2013-05-07: ThreadStacktrace.txt

ThreadStacktrace.txt Edit (1.3 KiB, text/plain)

Changed in hplip (Ubuntu):
importance:	Undecided → Medium
summary:	- systray.py crashed with SIGSEGV in gtk_widget_get_direction() + systray.py crashed with SIGSEGV in bytearray_extend.part.19()
tags:	removed: need-amd64-retrace

Till Kamppeter (till-kamppeter) on 2013-05-07

information type:

Private → Public

Revision history for this message

Amarnath Chitumalla (amarnath-chitumalla) wrote on 2013-05-08:

Hi Ron Bakker,

Please let us know steps to reproduce.

Some time this issue is happening in latest distro's with gnome environment due to GTK+ theme. Try changing the theme to other than GTK+.

Steps to change the theme:-
1) install qt4-config package
2) run "qtconfig" command and change theme other than (GTK+ or Default-->GTK+)
3) Save "File-->Save" and exit
4) Reboot system

Thanks & Regards,
Amarnath

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