HP Officejet 8600 Scan does not use auto document feeder
Bug #1098825 reported by
halw
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
In Progress
|
Undecided
|
Sarbeswar Meher |
Bug Description
When using HPLIP to scan with HP Office Jets Pro 8600 document does not feed through auto-feeder. If manually loaded document is scanned.
Distro - Kubuntu 12.04
HPLIP - 3.12.11
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Hi,
Thanks for reporting the issue in HPLIP. To help us understand and analyze the issue please follow following things. hplipopensource .com/hplip- web/install/ install/ index.html (automatic installer) or hplipopensource .com/hplip- web/install/ manual/ index.html (manual installation, if automatic installer does not work)
=> Download and install the latest HPLIP release from
http://
http://
=> run "hp-check --fix" command in the terminal if manual installation is done
=> Reconfigure print queue with the commands in the terminal mentioned below. config- printer (remove all print queues)
=> system-
=> su -c "hp-plugin"
or
=> sudo hp-plugin (This will download right plugin)
=> hp-setup (It should not be run in a root mode. This command is adding print queue, make sure you select ppd name having "-ps" or "hpcups" substring)
=>Try printing now.
If problem does not get solved then please run following command to capture the logs and send the logs.
$su -c "hp-logcapture"