GNOME Shell

It takes a while for the tray notification menu to open when clicking on the time and date in the top bar

Bug #1726821 reported by Or Schiro on 2017-10-24

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	GNOME Shell	Confirmed	Medium	gnome-bugs #789440
	gnome-shell (Ubuntu)	Won't Fix	Low	Unassigned

Bug Description

Dear all,

Once I click on the time and date entry in the top bar, it takes a couple of seconds for the menu to open [1].

Tested on Ubuntu 17.10 with the latest updates installed.

Not sure if this is a bug or user error.

[1] https://www.useloom.com/share/a80d02fd2f894c9fa6eac201c4fa1c7b
---
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 17.10
GsettingsChanges:
org.gnome.shell enabled-extensions ['<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>@gmail.com', '<email address hidden>']
org.gnome.shell favorite-apps ['org.gnome.Nautilus.desktop', 'org.gnome.Terminal.desktop', 'google-chrome.desktop']
org.gnome.desktop.interface gtk-im-module 'gtk-im-context-simple'
org.gnome.desktop.interface clock-show-date true
InstallationDate: Installed on 2017-09-30 (24 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926)
Package: gnome-shell 3.26.1-0ubuntu5
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Tags: artful package-from-proposed
Uname: Linux 4.13.0-16-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

See original description

Tags:

Or Schiro (orschiro) on 2017-10-24

summary:	- It takes a while for the tray notification menu to open + It takes a while for the tray notification menu to open when clicking on + the time and date in the top bar
affects:	linphone (Ubuntu) → ubuntu

Revision history for this message

Sebastien Bacher (seb128) wrote on 2017-10-24:

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

affects:	ubuntu → gnome-shell (Ubuntu)
Changed in gnome-shell (Ubuntu):
importance:	Undecided → Low

Revision history for this message

Or Schiro (orschiro) wrote on 2017-10-24:

Reported upstream [1].

[1] https://bugzilla.gnome.org/show_bug.cgi?id=789440

Revision history for this message

Jeremy Bícha (jbicha) wrote on 2017-10-25:

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1726821

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in gnome-shell (Ubuntu):
status:	New → Triaged

Daniel van Vugt (vanvugt) on 2017-10-25

tags:

added: performance

Revision history for this message

Or Schiro (orschiro) wrote on 2017-10-25: Dependencies.txt

Dependencies.txt Edit (21.9 KiB, text/plain)

apport information

tags:	added: apport-collected artful package-from-proposed
description:	updated

Revision history for this message

Or Schiro (orschiro) wrote on 2017-10-25: JournalErrors.txt

JournalErrors.txt Edit (113.4 KiB, text/plain)

apport information

Revision history for this message

Or Schiro (orschiro) wrote on 2017-10-25: ProcCpuinfoMinimal.txt

ProcCpuinfoMinimal.txt Edit (972 bytes, text/plain)

apport information

Revision history for this message

Or Schiro (orschiro) wrote on 2017-10-25: ProcEnviron.txt

ProcEnviron.txt Edit (310 bytes, text/plain)

apport information

Revision history for this message

Or Schiro (orschiro) wrote on 2017-10-25:

> When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected

I will keep this in mind. Thanks, Jeremy!

Jeremy Bícha (jbicha) on 2017-10-25

tags:

added: bot-stop-nagging

Bug Watch Updater (bug-watch-updater) on 2017-10-25

Changed in gnome-shell:
importance:	Unknown → Medium
status:	Unknown → Confirmed

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2018-08-08:

Thank you for reporting this bug to Ubuntu.
Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.