gnome-screenshot captures the screen image from the past

Bug #1103847 reported by Ryan Reamsbottom
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Gnome Screenshot
New
Undecided
Unassigned
elementary OS
Invalid
Undecided
Unassigned
fglrx-installer (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

When gnome-screenshot is invoked, whether from the command line or via the Print Screen key, it does not capture the current x output, but rather it captures it as it looked in the past.

A like irrelevant error message from the command line reads:

** (gnome-screenshot:5026): WARNING **: Unable to use GNOME Shell's builtin screenshot interface, resorting to fallback X11. Error: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.Shell was not provided by any .service files

The attached screenshot was captured while this window was in focus, at the time of 23:51, when Print Screen was initiated, the screen quickly flashed back to the state that was captured in the screenshot, the screen flashed and the screenshot was captured, and then the display output returned to normal. Note the time of the screenshot: 23:20 - over a half hour ago.

Revision history for this message
Ryan Reamsbottom (ryanrms) wrote :
Revision history for this message
Sergey "Shnatsel" Davidoff (shnatsel) wrote :

This is typically caused by AMD's proprietary driver, fglrx. Do you have it installed?

Changed in elementaryos:
status: New → Incomplete
Revision history for this message
Ryan Reamsbottom (ryanrms) wrote :

Ah, yes I do. Is there a workaround?

Revision history for this message
Sergey "Shnatsel" Davidoff (shnatsel) wrote :

Not one I'm aware of... well, using a newer proprietary driver fixes that but makes all fullscreen apps show black screen. "Choose your plight", as always with proprietary blobs...

Changed in elementaryos:
status: Incomplete → Invalid
Revision history for this message
Ryan Reamsbottom (ryanrms) wrote :

Maybe I should go back to using the open source driver.... Anyways, thanks for your help!

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in fglrx-installer (Ubuntu):
status: New → Confirmed
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