Online Accounts: GNOME Control Center

Accounts disappeared from Sign-on UI in System Settings

Bug #1413450 reported by Lê Hoàng Phương
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Online Accounts: GNOME Control Center
Expired
High
Unassigned

Bug Description

After updating system from a fresh 14.04 install, all of my authorized accounts (including Google and Facebook) has disappeared from the account list in System Settings.

In stdout log, I also see this error:

(unity-control-center:13628): credentials-cc-panel-CRITICAL **: file src/cc-credentials-authorization-page.c: line 388: unexpected error: Lỗi gọi StartServiceByName cho com.canonical.indicators.webcredentials: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/bin/signon-ui exited with status 127 (g-dbus-error-quark, 25)

Full log and screenshot are attached below.

See original description
Revision history for this message
Lê Hoàng Phương (herophuong93) wrote :
description: updated
Revision history for this message
Lê Hoàng Phương (herophuong93) wrote :
description: updated
Revision history for this message
Alberto Mardegan (mardy) wrote :

Hi Lê, and thanks for reporting this bug. I'm afraid that something is wrong with your disk filesystem; maybe the upgrade didn't complete successfully or some files got deleted. Can you please check from a terminal if "sudo apt-get dist-upgrade" gives you some package to install?
Also, in order to check the integrity of the accounts database, please run the following command:

    sqlite3 ~/.config/libaccounts-glib/accounts.db

and then, at the sqlite3 prompt, type

    select * from Accounts;

and see if your accounts are still there. You can also use the "account-console list" command to get a list of your accounts.

affects: signon-ui → gnome-control-center-signon
Changed in gnome-control-center-signon:
importance: Undecided → High
status: New → Incomplete
Revision history for this message
Lê Hoàng Phương (herophuong93) wrote :

Thanks for getting back so soon. The list of account is still there:

    sqlite> select * from Accounts;
    1|<email address hidden>|google|1
    2|herophuoxxxx|yahoo|0
    4|098322xxxx|facebook|1

Since this error occured, I could not authorize new Google or Facebook account anymore. The authorization screen appeared then disappeared rightaway.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Online Accounts: GNOME Control Center because there has been no activity for 60 days.]

Changed in gnome-control-center-signon:
status: Incomplete → Expired
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