Mozilla Firefox

Firefox crashes instantly after update from 51.0.1 to 52 on Ubuntu 16.04

Bug #1671079 reported by activjob GmbH
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Mozilla Firefox
Fix Released
Critical
firefox (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

After the update from

firefox:amd64 51.0.1+build2-0ubuntu0.16.04.2 to 52.0+build2-0ubuntu0.16.04.1

on Ubuntu 16.04 LTS Firefox doesn't start anymore but shows the crash report dialog instead. On the terminal we get

    ExceptionHandler::GenerateDump cloned child 8129
    ExceptionHandler::SendContinueSignalToChild sent continue signal to child
    ExceptionHandler::WaitForContinueSignal waiting for continue signal...
    Speicherzugriffsfehler (Speicherabzug geschrieben)

This is mozilla's crash report:
https://crash-stats.mozilla.com/report/index/50b93881-7cf2-493d-a495-fc7b42170308

This happens to all users and also after removing ~/.mozilla

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
Revision history for this message
Brandon (delvecktor) wrote :

I'm having this issue over XRDP.

safemode and firefox-trunk don't work either.

Bug Watch Updater (bug-watch-updater)
Changed in firefox:
importance: Unknown → Critical
status: Unknown → In Progress
Revision history for this message
activjob GmbH (la2nchpad-net-deactivatedaccount) wrote :

It works when env var LOGNAME is set ... or: https://reviewboard.mozilla.org/r/118190/diff/1#index_header

Bug Watch Updater (bug-watch-updater)
Changed in firefox:
status: In Progress → Confirmed
Bug Watch Updater (bug-watch-updater)
Changed in firefox:
status: Confirmed → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package firefox - 52.0.1+build2-0ubuntu0.12.04.1

---------------
firefox (52.0.1+build2-0ubuntu0.12.04.1) precise-security; urgency=medium

  * New upstream stable release (52.0.1build2)
    - Fix LP: #1671079 - Don't crash if LOGNAME is not set in the environment

 -- Chris Coulson <email address hidden> Wed, 08 Mar 2017 16:00:56 +0000

Changed in firefox (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package firefox - 52.0.1+build2-0ubuntu0.16.10.1

---------------
firefox (52.0.1+build2-0ubuntu0.16.10.1) yakkety-security; urgency=medium

  * New upstream stable release (52.0.1build2)
    - Fix LP: #1671079 - Don't crash if LOGNAME is not set in the environment

 -- Chris Coulson <email address hidden> Wed, 08 Mar 2017 15:35:53 +0000

Changed in firefox (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package firefox - 52.0.1+build2-0ubuntu0.14.04.1

---------------
firefox (52.0.1+build2-0ubuntu0.14.04.1) trusty-security; urgency=medium

  * New upstream stable release (52.0.1build2)
    - Fix LP: #1671079 - Don't crash if LOGNAME is not set in the environment

 -- Chris Coulson <email address hidden> Wed, 08 Mar 2017 15:50:13 +0000

Changed in firefox (Ubuntu):
status: Confirmed → Fix Released
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