Evergreen

Staff catalog lets staff pick invalid pickup locations

Bug #2000270 reported by Benjamin Kalish
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Evergreen
Confirmed
Medium
Unassigned

Bug Description

When placing a hold in the staff catalog staff may pick any of the values in the Pickup Location selection list by using the autocomplete feature. Although invalid locations are greyed out and cannot be selected using the mouse, staff can easily select these by typing the first few letters and hitting the tab key. This can easily lead to holds with nonsense pickup locations or to holds that can't be placed without any obvious reason.

Observed in Evergreen 3-7-3.

Revision history for this message
Terran McCanna (tmccanna) wrote :

Confirmed in 3.8

Changed in evergreen:
status: New → Confirmed
importance: Undecided → Medium
Revision history for this message
Benjamin Kalish (bkalish) wrote :

I should add that there are two separate problems here:
1. The interface should not let staff pick invalid locations
2. Attempts to place holds with invalid locations should fail

Fixing either problem would be an improvement, but ideally we would fix both.

Revision history for this message
John Amundson (jamundson) wrote :

Also noting that if "OPAC: Org Unit is not a hold pickup library" is set to TRUE for a library, but the staff place a hold for a patron that defaults to this library, staff can still place the hold without warning.

If staff navigate away from the library, they can't select it again because it's grayed out, but this doesn't stop the initial default selection, which still allows the hold to be placed.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.
Subscribing...

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.