Negtive balance produced when a lost item is checked in in amnesty mode. No payment has ever been made by staff. No billing has ever been voided by staff, either.
Bug #1642705 reported by
tji@sitka.bclibraries.ca
This bug affects 6 people
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Evergreen |
Confirmed
|
Undecided
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Unassigned |
Bug Description
EG 2.10
We have a couple of cases that negative balance is produced when lost items were checked in in amnesty mode. There is no staff action on the billings or payments. When the items were marked lost, adjustment payments were added to offset the overdue fines. When the items were checked in in amnesty mode, lost charges were voided, overdue billings were voided, but nothing was done on the adjustment payments.
None of the Prohibit Negative Balance on Bills settings is set up for the library, which, I tend to believe, should be irrelevant.
Tina Ji
BC Libraries Co-op
I think that, in amnesty mode specifically, all adjust payments should go away, and other payments then handled according to settings. Does that seem right?