Voiding Bill Removes from Patron's History
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Evergreen |
Confirmed
|
Wishlist
|
Unassigned | ||
Bug Description
Evergreen 2.7.2
OpenSRF 2.3
PostgreSQL 9.1.14
Ubuntu 12.04.5
Patron from library A checked out item belonging to library B. Item was returned to library A and transited back to B. B indicates item was damaged and placed billing on patron's account. Library A says that patron would not knowingly return a damaged item without notifying and that staff would also report damages if they existed. So library A voided billing. As a result the billing does not show on the billing history for the patron.
Setting the voided voider void_time in money.billing and the xact_finish in action.circulation was required to reinstate bills:
update money.billing set voided = 'f', voider = null, void_time = null where id in (36444985,
update action.circulation set xact_finish = null where id = 48221486;
| Jason Boyer (jboyer) wrote | #1 |
| Terran McCanna (tmccanna) wrote | #2 |
| Changed in evergreen: | |
| status: | New → Confirmed |
| tags: | added: bills wishlist |
| tags: |
added: billing removed: bills |
| Changed in evergreen: | |
| importance: | Undecided → Wishlist |
| Diane Disbro (ddisbro) wrote | #3 |
| tags: |
added: circ-billing circulation removed: billing wishlist |
Judging from the API called in bill_history.js I guess this is intentional, but I can't understand why you would avoid showing transactions where all billings were voided with no payments. Those tend to be the most "interesting" ones (so to speak).