OPAC: patron "Stay logged in" does not work consistently
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Evergreen |
Incomplete
|
Undecided
|
Unassigned | ||
Bug Description
EG 2.3.x
Debian Linux
Patron "Log into My Account" screen; checkbox "Stay logged in?"
If a patron checks the "Stay logged in?" checkbox, there seems to be a high likelihood that they will not actually stay logged in.
We have talked about this in IRC and it is understood that the patron's browser, if set for privacy, will clear their log in on exit from the browser.
I also understand that there is a possible issue with memcache and the synchronization with the browser.
The issue has been reported to me too often (and after having given instructions on how not to clear the log in the browser), that it leads me to think that we ought to come up with a way to make this work. (Or I can just remove it from the login page of our OPAC.)
I looked through the bugs and didn't see one specifically addressing this issue.
Jim Keenan
C/W MARS, Inc.
| Shula Link (slink-g) wrote | #1 |
| tags: | added: opac |
| Terran McCanna (tmccanna) wrote | #2 |
| Changed in evergreen: | |
| status: | New → Incomplete |
| tags: | added: myaccount |
| tags: |
added: opac-account removed: myaccount |
In 2.9.1:
Using a stock Chrome browser install (Debian/Ubuntu package, 64bit), I could not reproduce this bug. I stayed consistently logged in to the OPAC. I also couldn't reproduce the bug in my normal more-private Firefox configuration.
Using Chrome with "Remove local information on close" did reproduce the error.
How long are the patrons away from the OPAC site between visits? If they log in with "Stay logged in" selected, close the site, and then return, are they immediately logged out, or is there a 24-hour space between the visits, etc.?
Otherwise, it seems to be dependent on browser settings.