Errors

Error tracker is not showing my latest sent errors

Bug #1639430 reported by dinamic
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Errors
Confirmed
High
Unassigned

Bug Description

arale/rc-proposed. i have send errors enabled since forever and according to errors.ubuntu.com by latest bug report was sent on 2016-10-16 17:10 but in /var/crash there are a lot of bug reports newer

link to errors.ubuntu.com (c/p from the phone) https://errors.ubuntu.com/user/dd64a1aee99b43ec0c0bcaf87aa10e76f8aa3a20c406839d764fbd3ebd22de94b05a3f92696b021478d6186f51837aa9ade9f68e4e2e6c7568a2cbb92dfc3fe9

and from /var/crash

total 164064
drwxr-xr-x 13 root root 4096 Aug 18 2015 ..
-rw-r--r-- 1 phablet whoopsie 0 Oct 28 11:40 _usr_lib_arm-linux-gnueabihf_content-hub_content-hub-peer-hook.32011.upload
-rw-r--r-- 1 phablet whoopsie 0 Oct 29 00:23 _usr_bin_content-hub-service.32011.upload
-rw------- 1 whoopsie whoopsie 0 Oct 29 14:38 _usr_bin_content-hub-service.32011.uploaded
-rw------- 1 whoopsie whoopsie 0 Oct 29 14:38 _usr_lib_arm-linux-gnueabihf_content-hub_content-hub-peer-hook.32011.uploaded
-rw-r--r-- 1 phablet whoopsie 0 Oct 30 23:19 _usr_bin_mediaplayer-app.32011.upload
-rw-r----- 1 phablet whoopsie 4335345 Oct 30 23:19 _usr_bin_mediaplayer-app.32011.crash
-rw------- 1 whoopsie whoopsie 0 Oct 30 23:19 _usr_bin_mediaplayer-app.32011.uploaded
-rw-r----- 1 phablet whoopsie 1617046 Oct 30 23:21 _usr_bin_content-hub-service.32011.crash
-rw-r--r-- 1 phablet whoopsie 0 Oct 31 11:49 _usr_lib_arm-linux-gnueabihf_qt5_bin_qmlscene.32011.upload
-rw------- 1 whoopsie whoopsie 0 Oct 31 11:49 _usr_lib_arm-linux-gnueabihf_qt5_bin_qmlscene.32011.uploaded
-rw-r----- 1 phablet whoopsie 127871 Oct 31 12:40 _usr_lib_arm-linux-gnueabihf_qt5_bin_qmlscene.32011.crash
-rw-r----- 1 phablet whoopsie 940442 Nov 1 09:44 _usr_lib_arm-linux-gnueabihf_content-hub_content-hub-peer-hook.32011.crash
-rw-r--r-- 1 phablet whoopsie 0 Nov 1 19:06 _usr_bin_unity8.32011.upload
-rw-r----- 1 phablet whoopsie 37227588 Nov 1 19:06 _usr_bin_unity8.32011.crash
-rw-r--r-- 1 phablet whoopsie 0 Nov 1 19:06 _usr_bin_pasted.32011.upload
-rw------- 1 whoopsie whoopsie 0 Nov 1 19:08 _usr_bin_unity8.32011.uploaded
-rw------- 1 whoopsie whoopsie 0 Nov 1 19:08 _usr_bin_pasted.32011.uploaded
-rw-r----- 1 phablet whoopsie 858106 Nov 1 23:44 _usr_bin_pasted.32011.crash
-rw-r--r-- 1 phablet whoopsie 0 Nov 2 09:02 _usr_bin_webbrowser-app.32011.upload
-rw------- 1 whoopsie whoopsie 0 Nov 2 09:02 _usr_bin_webbrowser-app.32011.uploaded
-rw-r----- 1 phablet whoopsie 110090868 Nov 2 11:22 _usr_bin_webbrowser-app.32011.crash
-rw-r--r-- 1 phablet whoopsie 0 Nov 4 10:42 _opt_click.ubuntu.com_com.ubuntu.telegram_2.2.30.0_lib_arm-linux-gnueabihf_bin_telegram.32011.upload
-rw------- 1 whoopsie whoopsie 0 Nov 4 10:42 _opt_click.ubuntu.com_com.ubuntu.telegram_2.2.30.0_lib_arm-linux-gnueabihf_bin_telegram.32011.uploaded
-rw-r----- 1 phablet whoopsie 11374417 Nov 4 11:10 _opt_click.ubuntu.com_com.ubuntu.telegram_2.2.30.0_lib_arm-linux-gnueabihf_bin_telegram.32011.crash
-rw-r--r-- 1 phablet whoopsie 0 Nov 4 17:50 _usr_bin_Xmir.32011.upload
-rw-r----- 1 phablet whoopsie 1088931 Nov 4 17:50 _usr_bin_Xmir.32011.crash
-rw------- 1 whoopsie whoopsie 0 Nov 4 17:52 _usr_bin_Xmir.32011.uploaded
-rwxrwxrwx 1 root whoopsie 0 Nov 5 12:19 .lock
-rw-r--r-- 1 phablet whoopsie 0 Nov 5 12:19 _usr_bin_webapp-container.32011.upload
-rw-r----- 1 phablet whoopsie 153911 Nov 5 12:19 _usr_bin_webapp-container.32011.crash
-rw-r--r-- 1 phablet whoopsie 0 Nov 5 12:20 _usr_bin_system-settings.32011.upload
-rw------- 1 whoopsie whoopsie 0 Nov 5 12:20 _usr_bin_webapp-container.32011.uploaded
-rw------- 1 whoopsie whoopsie 0 Nov 5 12:22 _usr_bin_system-settings.32011.uploaded
drwxrwsrwt 2 root whoopsie 4096 Nov 5 12:23 .
-rw-r----- 1 phablet whoopsie 121761 Nov 5 12:31 _usr_bin_system-settings.32011.crash

See original description
Revision history for this message
dinamic (dinamic6661) wrote :

missing a lot of bug reports, at least October 28 29 30 31 November 1 2 4 5

dinamic (dinamic6661)
description: updated
Jean-Baptiste Lallement (jibel)
affects: canonical-devices-system-image → errors
Revision history for this message
Brian Murray (brian-murray) wrote :

Could you grep for whoopsie in /var/log/syslog or if that doesn't contain any information look in /var/log/upstart/whoopsie.log for information like the following.

[16:19:41] Parsing /var/crash/_bin_cat.2001.crash.
[16:19:41] Uploading /var/crash/_bin_cat.2001.crash.
[16:19:42] Sent; server replied with: No error
[16:19:42] Response code: 200
[16:19:42] Reported OOPS ID 35e1a57a-a612-11e6-92e4-fa163e1071ca

Thanks in advance!

Changed in errors:
status: New → Incomplete
Revision history for this message
dinamic (dinamic6661) wrote :

[00:25:54] Parsing /var/crash/_opt_click.ubuntu.com_com.ubuntu.filemanager_0.4.562_lib_arm-linux-gnueabihf_bin_filemanager.32011.crash.
[00:25:54] Uploading /var/crash/_opt_click.ubuntu.com_com.ubuntu.filemanager_0.4.562_lib_arm-linux-gnueabihf_bin_filemanager.32011.crash.
[00:25:57] Sent; server replied with: No error
[00:25:57] Response code: 200
[00:25:57] Reported OOPS ID 7b07deb2-a6cb-11e6-aaa9-fa163e8d4bab
/var/log/upstart/whoopsie.log (syslog grep returned nothing)

========================
wait-for-state stop/waiting
[11:31:40] Using lock path: /var/lock/whoopsie/lock
[11:31:40] Could not get the Network Manager state:
[11:31:40] GDBus.Error:org.freedesktop.DBus.Error.InvalidArgs: No such property 'state'
[11:31:46] offline
[11:31:47] Cannot reach: https://daisy.ubuntu.com
[11:31:47] The default IPv4 route is: /org/freedesktop/NetworkManager/ActiveConnection/0
[11:31:47] Not a paid data plan: /org/freedesktop/NetworkManager/ActiveConnection/0
[11:31:47] Found usable connection: /org/freedesktop/NetworkManager/ActiveConnection/0
[11:31:48] online
[11:32:56] Parsing /var/crash/_usr_bin_unity8.32011.crash.
[11:32:57] Uploading /var/crash/_usr_bin_unity8.32011.crash.
[11:32:59] Sent; server replied with: No error
[11:32:59] Response code: 200
[11:32:59] Reported OOPS ID aa1ba1c2-a728-11e6-83d1-fa163ebeb28a
[11:33:28] Sent; server replied with: No error
[11:33:28] Response code: 200

Revision history for this message
dinamic (dinamic6661) wrote :

/var/log/upstart/whoopsie.log (syslog grep returned nothing)

[00:25:54] Parsing /var/crash/_opt_click.ubuntu.com_com.ubuntu.filemanager_0.4.562_lib_arm-linux-gnueabihf_bin_filemanager.32011.crash.
[00:25:54] Uploading /var/crash/_opt_click.ubuntu.com_com.ubuntu.filemanager_0.4.562_lib_arm-linux-gnueabihf_bin_filemanager.32011.crash.
[00:25:57] Sent; server replied with: No error
[00:25:57] Response code: 200
[00:25:57] Reported OOPS ID 7b07deb2-a6cb-11e6-aaa9-fa163e8d4bab
wait-for-state stop/waiting
[11:31:40] Using lock path: /var/lock/whoopsie/lock
[11:31:40] Could not get the Network Manager state:
[11:31:40] GDBus.Error:org.freedesktop.DBus.Error.InvalidArgs: No such property 'state'
[11:31:46] offline
[11:31:47] Cannot reach: https://daisy.ubuntu.com
[11:31:47] The default IPv4 route is: /org/freedesktop/NetworkManager/ActiveConnection/0
[11:31:47] Not a paid data plan: /org/freedesktop/NetworkManager/ActiveConnection/0
[11:31:47] Found usable connection: /org/freedesktop/NetworkManager/ActiveConnection/0
[11:31:48] online
[11:32:56] Parsing /var/crash/_usr_bin_unity8.32011.crash.
[11:32:57] Uploading /var/crash/_usr_bin_unity8.32011.crash.
[11:32:59] Sent; server replied with: No error
[11:32:59] Response code: 200
[11:32:59] Reported OOPS ID aa1ba1c2-a728-11e6-83d1-fa163ebeb28a
[11:33:28] Sent; server replied with: No error
[11:33:28] Response code: 200

Revision history for this message
Brian Murray (brian-murray) wrote :

Look at the OOPS ID from the log in the Error Tracker we can see that the System Identifier is the same as the one from the description.

https://errors.ubuntu.com/oops/aa1ba1c2-a728-11e6-83d1-fa163ebeb28a

Changed in errors:
importance: Undecided → High
status: Incomplete → Confirmed
Revision history for this message
dinamic (dinamic6661) wrote :

if there is something else i can help with :D please replay. i can debug further, the thing is i am not very knowledgeable about how the phone works, but i can upload logs and anything else if it helps. i'm using the rc proposed channel on my mx4 and i usually manage to crash the phone pretty often and if the bug reports doesn't reach the devs i only crash the phone for my own amusement :(

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