Empathy

Double notificiation on incoming messages

Bug #666288 reported by Michele Olivo on 2010-10-25

248

This bug affects 36 people

	Status	Importance	Assigned to
Empathy	Fix Released	Medium	gnome-bugs #635513
empathy (Ubuntu)	Fix Released	Medium	Omer Akram
Maverick	Fix Released	Medium	Unassigned

Bug Description

Binary package hint: empathy

When i receive a new message on chat, i see the baloon.
After, when i click on the name of my friend in the indicator applet, chat window popout, and the indicator will repeat the notification (sound and baloon)

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: empathy 2.32.0-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Mon Oct 25 15:54:20 2010
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
LANG=it_IT.utf8
SHELL=/bin/bash
SourcePackage: empathy

Tags:

Related branches

lp://staging/~om26er/ubuntu/maverick/empathy/empathy-fix-666288

Merged into lp://staging/ubuntu/maverick-proposed/empathy

Ken VanDine: Approve on 2011-01-21

Andy Whitcroft: Approve on 2011-01-19

lp://staging/~om26er/ubuntu/natty/empathy/empathy-fix-666288-2

Merged into lp://staging/~ubuntu-desktop/empathy/ubuntu at revision 161

Evan (community): Approve on 2011-01-17

lp://staging/~ubuntu-desktop/empathy/ubuntu

lp://staging/ubuntu/natty/empathy

lp://staging/ubuntu/maverick-proposed/empathy

lp://staging/ubuntu/maverick-updates/empathy

Revision history for this message

Michele Olivo (micheleolivo) wrote on 2010-10-25:

Dependencies.txt Edit (6.4 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (45.9 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (780 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (82.8 KiB, text/plain; charset="utf-8")

Revision history for this message

Allen Lowe (lallenlowe) wrote on 2010-10-27:

I can confirm this bug in maverik, empathy 2.32.0. I also get double notifications on new incoming messages, the first notification happens when the message is received, and the second when you open the message.

Revision history for this message

Omer Akram (om26er) wrote on 2010-10-30:

seems like the problem only happens when using indicator-applet. notification area does not cause the issue to my testing. on the other side i have only reproduced this bug once.

Changed in empathy (Ubuntu):
assignee:	nobody → Ken VanDine (ken-vandine)
importance:	Undecided → Medium
status:	New → Confirmed

Revision history for this message

maciek (bikemaciek) wrote on 2010-11-01:

i`m using notification area and i always have double notifications

Omer Akram (om26er) on 2010-11-01

Changed in empathy (Ubuntu):
assignee:	Ken VanDine (ken-vandine) → nobody

Revision history for this message

Sebastien Bacher (seb128) wrote on 2010-11-02:

Ken, could you check on that?

Revision history for this message

Brian Curtis (bcurtiswx) wrote on 2010-11-02:

I think that empathy needs to be told to not send old messages to the notification area when the conversation window is opened. This would involve a check to see if a window's already open, but I'm assuming this is probably done already somewhere in the code.

Revision history for this message

Danté (dante-ashton) wrote on 2010-11-19:

As I recall, this did not occur in 10.04...so, what changed?

Revision history for this message

Lasse Luttermann (lasse-luttermann) wrote on 2010-12-15:

Chunk of a duplicated chat Edit (17.8 KiB, image/png)

This is not only in the notifications area, sometimes everything I receive is double, see attachment.

Revision history for this message

Conscious User (conscioususer) wrote on 2011-01-07:

Happens to me with both the messaging menu and the tray icon. It does not happen when the conversation window is already opened though. Seems like the trigger is the action of opening the window.

Revision history for this message

Omer Akram (om26er) wrote on 2011-01-07:

#10

sent to gnome

Changed in empathy (Ubuntu):
status:	Confirmed → Triaged
tags:	added: regression-release

Bug Watch Updater (bug-watch-updater) on 2011-01-10

Changed in empathy:
importance:	Unknown → High
status:	Unknown → New

Revision history for this message

Omer Akram (om26er) wrote on 2011-01-10:

#11

upstream bug fixed, working now on the SRU and Natty fix.

Changed in empathy:
importance:	High → Unknown
status:	New → Unknown

Revision history for this message

Omer Akram (om26er) wrote on 2011-01-10:

#12

deleted my branches. the upstream patch is for empathy 2.91.xx, i tried to port it to 2.32 but empathy fails to build :(

Revision history for this message

Omer Akram (om26er) wrote on 2011-01-10:

#13

back in the game with another attempt

Changed in empathy (Ubuntu):
assignee:	nobody → Omer Akram (om26er)
status:	Triaged → Incomplete
status:	Incomplete → In Progress

Bug Watch Updater (bug-watch-updater) on 2011-01-10

Changed in empathy:
importance:	Unknown → Medium
status:	Unknown → Fix Released

Brian Murray (brian-murray) on 2011-01-10

Changed in empathy (Ubuntu Maverick):
importance:	Undecided → Medium
status:	New → In Progress

Revision history for this message

Launchpad Janitor (janitor) wrote on 2011-01-17:

#14

This bug was fixed in the package empathy - 2.32.2-0ubuntu6

---------------
empathy (2.32.2-0ubuntu6) natty; urgency=low

  * debian/patches/22_tell_if_the_message_is_a_pending_one_or_not.patch:
  * debian/patches/22_dont_display_notifications_for_pending_messages.patch:
    - Don't display duplicate notifications. (LP: #666288)
-- Omer Akram <email address hidden> Mon, 17 Jan 2011 20:11:44 +0500

Changed in empathy (Ubuntu):
status:	In Progress → Fix Released

Ken VanDine (ken-vandine) on 2011-01-21

Changed in empathy (Ubuntu Maverick):
status:	In Progress → New

Sebastien Bacher (seb128) on 2011-01-21

Changed in empathy (Ubuntu Maverick):
status:	New → Fix Committed

Revision history for this message

Martin Pitt (pitti) wrote on 2011-01-25: Please test proposed package

#15

Accepted empathy into maverick-proposed, the package will build now and be available in a few hours. Please test and give feedback here. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you in advance!

tags:

added: verification-needed

Revision history for this message

Jesse Sweetland (sweetlandj) wrote on 2011-01-26:

#16

I installed the proposed update this afternoon and so far it seems to have resolved the issue for me.

Martin Pitt (pitti) on 2011-01-27

tags:

added: verification-done
removed: verification-needed

Revision history for this message

Launchpad Janitor (janitor) wrote on 2011-02-01:

#17

This bug was fixed in the package empathy - 2.32.1-0ubuntu1.1

---------------
empathy (2.32.1-0ubuntu1.1) maverick-proposed; urgency=low

Changed in empathy (Ubuntu Maverick):
status:	Fix Committed → Fix Released

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gnome-bugs #635513
[RESOLVED FIXED] Edit
gnome-bugs #638921
[RESOLVED DUPLICATE] Edit

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