Empathy

Online accounts advanced settings panel display all labels white on grey

Bug #1043774 reported by Ugo Riboni on 2012-08-30

This bug affects 2 people

	Status	Importance	Assigned to
Empathy	New	High	David King
GTK+	Expired	Medium	gnome-bugs #701491
Online Accounts: GNOME Control Center	New	Undecided	Unassigned
gnome-control-center-signon (Ubuntu)	Triaged	High	Unassigned

Bug Description

As shown in the attached screenshot all the labels in the "Advanced" panel in the Online Accounts settings applet appear with white labels on a grey background. They are extremely hard to read.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: gnome-control-center 1:3.4.2-0ubuntu13
ProcVersionSignature: Ubuntu 3.5.0-13.13-generic 3.5.3
Uname: Linux 3.5.0-13-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.5.1-0ubuntu3
Architecture: i386
Date: Thu Aug 30 13:27:00 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
ProcEnviron:
TERM=xterm
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: Upgraded to quantal on 2012-08-29 (0 days ago)
usr_lib_gnome-control-center:
activity-log-manager-control-center 0.9.4-0ubuntu3
deja-dup 23.90-0ubuntu1
gnome-control-center-signon 0.0.13-0ubuntu1
indicator-datetime 12.10.0-0ubuntu1

Tags:

Revision history for this message

Ugo Riboni (uriboni) wrote on 2012-08-30:

settings-white.png Edit (39.5 KiB, image/png)
Dependencies.txt Edit (12.0 KiB, text/plain; charset="utf-8")

Sebastien Bacher (seb128) on 2012-08-30

affects:

gnome-control-center (Ubuntu) → gnome-control-center-signon (Ubuntu)

Sebastien Bacher (seb128) on 2012-08-30

Changed in gnome-control-center-signon (Ubuntu):
importance:	Undecided → High

Ken VanDine (ken-vandine) on 2012-08-30

Changed in online-accounts-gnome-control-center:
importance:	Undecided → High
assignee:	nobody → David King (amigadave)

Revision history for this message

David King (amigadave) wrote on 2012-09-06:

white labels in test application Edit (35.7 KiB, image/png)

I tested this by embedding the Jabber options widget inside a very simple test application, and the same white text is shown there. It is therefore not the fault of the UOA panel (it could have been an overridden theme colour). It seems to be a bug in the Jabber plugin provided by Empathy.

affects:

online-accounts-gnome-control-center → empathy

Revision history for this message

Guillaume Desmottes (cassidy) wrote on 2012-09-10:

I spent a lot of time investigating this and I'm pretty sure that's a GTK+ bug. If you focus out and then focus in the window, the labels are displayed!

By any chance, do you have an in-house Gtk+ expert that could take a look on this really weird bug?

Revision history for this message

David King (amigadave) wrote on 2012-09-10:

Added Andrea Cimitan, who said to ping him if I have any theming problems.

@Cimi: You can get to the problematic bit of UI as follows:
1. add a Jabber account from the Online Accounts panel
2. in the account details for the new account, click the ‘Edit options’ button
3. click the ‘Advanced’ expander, the text labels are white on a grey background
4. focus out and then focus back in, the text labels are as normal

Revision history for this message

Andrea Cimitan (cimi) wrote on 2012-09-12:

I am having a look, thx for keeping me in the loop

Revision history for this message

Andrea Cimitan (cimi) wrote on 2012-09-12:

Seems to be a bug in the app, I can reproduce with adwaita as well. try disabling all the colorizations you do in the app and see if you can reproduce it

Revision history for this message

David King (amigadave) wrote on 2012-09-12:

I can reproduce it with a simple test application:

http://paste.ubuntu.com/1200460/

Revision history for this message

Andrea Cimitan (cimi) wrote on 2012-09-12: Re: [Bug 1043774] Re: Online accounts advanced settings panel display all labels white on grey

Should be reported upstream gtk+ maybe

Revision history for this message

Launchpad Janitor (janitor) wrote on 2013-05-24:

Status changed to 'Confirmed' because the bug affects multiple users.