[XPS 13 9350, Realtek ALC3246, Speaker, Internal] No sound at all from the headphone jack
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Dell Sputnik |
New
|
Undecided
|
Unassigned | ||
pulseaudio (Ubuntu) |
Confirmed
|
Medium
|
Unassigned |
Bug Description
The problem is that there is no sound at the jack for the headphones.
Internal speaker are silenced when inserted a headphone jack but there is no sound output.
Tested a live MS windows and sound worked!
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.1
ProcVersionSign
Uname: Linux 4.4.0-53-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: Unity
Date: Thu Dec 15 12:41:55 2016
DistributionCha
# This is a distribution channel descriptor
# For more information see http://
canonical-
InstallationDate: Installed on 2016-06-25 (173 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06
ProcEnviron:
LANGUAGE=it
PATH=(custom, no user)
XDG_RUNTIME_
LANG=it_IT.UTF-8
SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_
Symptom_Card: Audio interno - HDA Intel PCH
Symptom_
USER PID ACCESS COMMAND
/dev/snd/
Symptom_Jack: Speaker, Internal
Symptom_
Symptom_Type: No sound at all
Title: [XPS 13 9350, Realtek ALC3246, Speaker, Internal] No sound at all
UpgradeStatus: Upgraded to xenial on 2016-09-07 (98 days ago)
dmi.bios.date: 06/14/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.4
dmi.board.name: 0H67KH
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: XPS 13 9350
dmi.sys.vendor: Dell Inc.
summary: |
- [XPS 13 9350, Realtek ALC3246, Speaker, Internal] No sound at all after - making sound test + [XPS 13 9350, Realtek ALC3246, Speaker, Internal] No sound at all from + the headphone jack |
description: | updated |
Changed in pulseaudio (Ubuntu): | |
importance: | Undecided → Medium |
affects: | pulseaudio → dell-sputnik |
Status changed to 'Confirmed' because the bug affects multiple users.