hp-setup does not find installed proprietary plugin
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned | ||
Debian |
New
|
Undecided
|
Unassigned |
Bug Description
I am running Linux Mint 19 and have a HP Color Laserjet MFP m277dw.
When I run the installer (hplip-3.19.1.run but also tried earlier), hp-setup finds the printer and when selected from the "Select from Discovered Devices" page and selecting next, successfully downloads and installs the driver plug-in, but then gives a failure popup "The device you are trying to setup requires a binary plugin. ..." and when cleared the installer goes back to the "Select from Discovered Devices" page.
I also tried installing the plug-in separately (hplip-
$ ls -l /usr/share/
total 128
lrwxrwxrwx 1 root root 45 Mar 5 16:26 hbpl1.so -> /usr/share/
-rwxr-xr-x 1 root root 49528 Mar 5 16:26 hbpl1-x86_64.so
lrwxrwxrwx 1 root root 42 Mar 5 16:26 lj.so -> /usr/share/
-rwxr-xr-x 1 root root 74496 Mar 5 16:26 lj-x86_64.so
However, these don't appear to be picked up by hp-setup. hp-doctor also thinks there are no plugin installed.
Here is in extract of hp-setup, and attached is the log of hp-check:
...
HP Linux Imaging and Printing System (ver. 3.19.1)
Plugin Download and Install Utility ver. 2.1
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Checking for network connection...
Downloading plug-in from:
Receiving digital keys: /usr/bin/gpg --homedir /home/alexs/
Creating directory plugin_tmp
Verifying archive integrity... All good.
Uncompressing HPLIP 3.19.1 Plugin Self Extracting Archive.
HP Linux Imaging and Printing System (ver. 3.19.1)
Plugin Installer ver. 3.0
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Plug-in version: 3.19.1
Installed HPLIP version: 3.19.1
Number of files to install: 64
Done.
Plug-in installation successful
Done.
error: The device you are trying to setup requires a binary plug-in. Some functionalities may not work as expected without plug-ins. Please run 'hp-plugin' as normal user to install plug-ins. Visit http://
...
https:/ /bugs.launchpad .net/hplip/ +bug/1818629
might help. Does it?