Cannot add new printer

Bug #39319 reported by Ian Jackson
2
Affects Status Importance Assigned to Milestone
CUPS
New
Undecided
Unassigned

Bug Description

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 affects /products/cupsys

# I seem unable to add a printer on my dapper testbed.
#
# To reproduce it, I did this:
#
# 1. in a root shell, run gnome-cups-manager
#
# 2. Wait even though there is no indication of progress
#
# 3. Whent the window appears, double-click on New Printer
#
# 4. Observe some error messages of the form
# ** (gnome-cups-add:24390): WARNING **: Two ppds have driver == 'Standard'
# ->foomatic-rip/HP/HP-LaserJet_3030-Postscript.ppd (HP LaserJet 3020 3030 Postscript (recommended)[1]) and
# ->foomatic-rip/HP/HP-LaserJet_3020-Postscript.ppd (HP LaserJet 3020 3030 Postscript (recommended))[1]
# and many of the form
# ** (gnome-cups-add:24390): WARNING **: model named 'HP LaserJet 4100 Series v.3010.107 Postscript (recommended)' doesn't have a recognized structure
#
# 5. Select (*) Network Printer and Windows Printer (SMB)
# (without pressing Forward yet) and enter username and password
# using the popup dialogue box.
# ** (gnome-cups-add:24390): WARNING **: authenticating with RELATIVITY for IPC$
#
# 6. Select DAVENANT from the drop-down host list (davenant is a samba
# server) and still don't press Forward - instead, enter username and
# password using the 2nd popup dialogue box. (The need for this
# may well be somethign to do with my strange samba setup.)
# ** (gnome-cups-add:24390): WARNING **: authenticating with DAVENANT for IPC$
# Selected ppd file = foomatic-rip/HP/HP-LaserJet_6MP-Postscript.ppd
#
# 7. Select `hplj6mp' (which is the correct printer name) from the drop
# down list of printers.
# 8. Now click Forward.
#
# 9. Select
# Manufacturer: HP
# Model: Laserjet 6P/6MP - Postscript Postscript (recommended)
# Driver: Standard (suggested)
# and click Apply.
# ** (gnome-cups-add:24390): WARNING **: IPP request failed with status 1024
#
# 10. Note that no printer has appeared. Select Printer / Quit to
# terminate gnome-cups-manager.
#
# 11:
# root@samual9:~# tail /var/log/cups/error_log
# E [12/Apr/2006:15:33:56 +0000] cupsdAuthorize: Local authentication certificate not found!
# E [12/Apr/2006:15:33:56 +0000] cupsdAuthorize: Local authentication certificate not found!
# E [12/Apr/2006:15:34:12 +0000] [cups-driverd] Unable to open driver directory "/usr/lib/cups/driver": No such file or directory
# E [12/Apr/2006:15:40:08 +0000] [cups-driverd] Unable to open driver directory "/usr/lib/cups/driver": No such file or directory
# E [12/Apr/2006:15:41:17 +0000] cupsdLoadAllClasses: Unable to open /etc/cups/classes.conf - No such file or directory
# E [12/Apr/2006:15:41:17 +0000] LoadAllSubscriptions: Unable to open /etc/cups/subscriptions.conf - No such file or directory
# E [12/Apr/2006:15:50:42 +0000] cupsdLoadAllClasses: Unable to open /etc/cups/classes.conf - No such file or directory
# E [12/Apr/2006:15:50:42 +0000] LoadAllSubscriptions: Unable to open /etc/cups/subscriptions.conf - No such file or directory
# E [12/Apr/2006:16:07:43 +0000] [cups-driverd] Unable to open driver directory "/usr/lib/cups/driver": No such file or directory
# E [12/Apr/2006:16:23:13 +0000] [cups-driverd] Unable to open driver directory "/usr/lib/cups/driver": No such file or directory
# root@samual9:~# dpkg -l '*cups*'
# Desired=Unknown/Install/Remove/Purge/Hold
# | Status=Not/Installed/Config-files/Unpacked/Failed-config/Half-installed
# |/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err: uppercase=bad)
# ||/ Name Version Description
# +++-=====================================-=====================================-==========================================================================================
# ii bluez-cups 2.24-0ubuntu6 Bluetooth printer driver for CUPS
# un cups <none> (no description available)
# un cups-pdf <none> (no description available)
# un cupsomatic-ppd <none> (no description available)
# ii cupsys 1.1.99.b1.r4929-0ubuntu7 Common UNIX Printing System(tm) - server
# ii cupsys-bsd 1.1.99.b1.r4929-0ubuntu7 Common UNIX Printing System(tm) - BSD commands
# ii cupsys-client 1.1.99.b1.r4929-0ubuntu7 Common UNIX Printing System(tm) - client programs (SysV)
# ii cupsys-driver-gimpprint 5.0.0~rc2-0ubuntu2 printer drivers for CUPS
# pn cupsys-driver-gimpprint-data <none> (no description available)
# ii cupsys-driver-gutenprint 5.0.0~rc2-0ubuntu2 printer drivers for CUPS
# un cupsys-pstoraster <none> (no description available)
# un cupsys-pt <none> (no description available)
# un eggcups <none> (no description available)
# ii gnome-cups-manager 0.31-1ubuntu1 CUPS printer admin tool for GNOME
# ii libcupsimage2 1.1.99.b1.r4929-0ubuntu7 Common UNIX Printing System(tm) - image libs
# ii libcupsys2 1.1.99.b1.r4929-0ubuntu7 Common UNIX Printing System(tm) - libs
# ii libcupsys2-gnutls10 1.1.99.b1.r4929-0ubuntu7 Common UNIX Printing System(tm) - dummy libs for transition
# ii libgnomecups1.0-1 0.2.2-1ubuntu1 GNOME library for CUPS interaction
# ii libgnomecupsui1.0-1 0.31-1ubuntu1 UI extensions to libgnomecups
# root@samual9:~#
#
# Ian.
#
# (Lines prefixed with `#' to avoid a Malone command parsing bug.)
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