Comment 3 for bug 183977

I have checked it with jabber.org and the same thing happens.

Looks like it happens when I just sign up as a new account on any jabber server and then add a new contact. Sometimes, the "whiteboard" option is grayed out for that contact. In a day or two, the option appears. So far it hasn't disappeared after appearing once so it isn't that big of a deal. If that happens, then we have a serious problem but not seen so far (thank god! or should I say thanks Mat :) )....

But it does make the software look amateurish. Maybe it is something to do with the way Coccinella is polling the jabber server and then seeing if the server will support the protocol to run the whiteboard. But I am just speculating here.