OpenStack Glance Charm

Glance api fails with Internal Server Error: Access denied for user 'glance'@'<IP>'

Bug #2008000 reported by Bas de Bruijne
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
OpenStack Glance Charm
Triaged
Low
Unassigned

Bug Description

Testrun https://solutions.qa.canonical.com/v2/testruns/8d75133c-2076-4fe2-888d-8f3773122ed3 (yoga focal juju 2.9.40) fails because tempest fails to list images:

```
2023-02-21-09:44:02 keystoneauth.session DEBUG GET call to image for https://glance.silo2.lab0.solutionsqa:9292/v2/images used request id req-91d2de16-2333-405a-9af9-62f22746dd64
Traceback (most recent call last):
  File "/usr/local/bin/fce", line 11, in <module>
    load_entry_point('foundationcloudengine', 'console_scripts', 'fce')()
  File "/home/ubuntu/cpe/foundation/foundationcloudengine/foundationcloudengine/main.py", line 217, in entry_point
    sys.exit(main(sys.argv[1:]))
  File "/home/ubuntu/cpe/foundation/foundationcloudengine/foundationcloudengine/main.py", line 208, in main
    opts.func(opts)
  File "/home/ubuntu/cpe/foundation/foundationcloudengine/foundationcloudengine/command.py", line 94, in run
    self.run_per_layer(layer, args)
  File "/home/ubuntu/cpe/foundation/foundationcloudengine/foundationcloudengine/commands/build.py", line 46, in run_per_layer
    build_and_validate_if_needed(
  File "/home/ubuntu/cpe/foundation/foundationcloudengine/foundationcloudengine/commands/build.py", line 109, in build_and_validate_if_needed
    layer.validate()
  File "/home/ubuntu/cpe/foundation/foundationcloudengine/foundationcloudengine/layers/baselayer.py", line 243, in validate
    validator.run()
  File "/home/ubuntu/cpe/foundation/foundationcloudengine/foundationcloudengine/layers/baselayer.py", line 486, in run
    self.pre_run()
  File "/home/ubuntu/cpe/foundation/foundationcloudengine/foundationcloudengine/layers/openstacklayer.py", line 350, in pre_run
    self.cleanup_init()
  File "/home/ubuntu/cpe/foundation/foundationcloudengine/foundationcloudengine/layers/openstacklayer.py", line 322, in cleanup_init
    self.write_tempest_conf()
  File "/home/ubuntu/cpe/foundation/foundationcloudengine/foundationcloudengine/layers/openstacklayer.py", line 267, in write_tempest_conf
    tempest_status = self.configure_tempest()
  File "/home/ubuntu/cpe/foundation/foundationcloudengine/foundationcloudengine/layers/openstacklayer.py", line 250, in configure_tempest
    context = self.get_context()
  File "/home/ubuntu/cpe/foundation/foundationcloudengine/foundationcloudengine/layers/openstacklayer.py", line 230, in get_context
    img_id = get_image_by_series(self._image_series).id
  File "/home/ubuntu/cpe/foundation/foundationcloudengine/foundationcloudengine/layers/openstacklayer.py", line 110, in get_image_by_series
    for image in conn.image.images():
  File "/usr/lib/python3/dist-packages/openstack/resource.py", line 1693, in list
    exceptions.raise_from_response(response)
  File "/usr/lib/python3/dist-packages/openstack/exceptions.py", line 234, in raise_from_response
    raise cls(
openstack.exceptions.HttpException: HttpException: 500: Server Error for url: https://glance.silo2.lab0.solutionsqa:9292/v2/images, Internal Server Error
```

Looking at the glance logs:

```
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi Traceback (most recent call last):
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/engine/base.py", line 3250, in _wrap_pool_connect
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return fn()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/pool/base.py", line 310, in connect
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return _ConnectionFairy._checkout(self)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/pool/base.py", line 868, in _checkout
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi fairy = _ConnectionRecord.checkout(pool)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/pool/base.py", line 476, in checkout
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi rec = pool._do_get()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/pool/impl.py", line 146, in _do_get
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi self._dec_overflow()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/util/langhelpers.py", line 70, in __exit__
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi compat.raise_(
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/util/compat.py", line 207, in raise_
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi raise exception
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/pool/impl.py", line 143, in _do_get
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return self._create_connection()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/pool/base.py", line 256, in _create_connection
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return _ConnectionRecord(self)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/pool/base.py", line 371, in __init__
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi self.__connect()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/pool/base.py", line 666, in __connect
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi pool.logger.debug("Error on connect(): %s", e)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/util/langhelpers.py", line 70, in __exit__
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi compat.raise_(
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/util/compat.py", line 207, in raise_
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi raise exception
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/pool/base.py", line 661, in __connect
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi self.dbapi_connection = connection = pool._invoke_creator(self)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/engine/create.py", line 590, in connect
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return dialect.connect(*cargs, **cparams)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/engine/default.py", line 597, in connect
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return self.dbapi.connect(*cargs, **cparams)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/pymysql/connections.py", line 353, in __init__
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi self.connect()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/pymysql/connections.py", line 633, in connect
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi self._request_authentication()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/pymysql/connections.py", line 921, in _request_authentication
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi auth_packet = self._process_auth(plugin_name, auth_packet)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/pymysql/connections.py", line 959, in _process_auth
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return _auth.sha256_password_auth(self, auth_packet)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/pymysql/_auth.py", line 163, in sha256_password_auth
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return _roundtrip(conn, data)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/pymysql/_auth.py", line 120, in _roundtrip
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi pkt = conn._read_packet()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/pymysql/connections.py", line 725, in _read_packet
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi packet.raise_for_error()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/pymysql/protocol.py", line 221, in raise_for_error
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi err.raise_mysql_exception(self._data)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/pymysql/err.py", line 143, in raise_mysql_exception
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi raise errorclass(errno, errval)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi pymysql.err.OperationalError: (1045, "Access denied for user 'glance'@'192.168.33.208' (using password: YES)")
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi The above exception was the direct cause of the following exception:
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi Traceback (most recent call last):
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/glance/common/wsgi.py", line 1331, in __call__
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi action_result = self.dispatch(self.controller, action,
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/glance/common/wsgi.py", line 1370, in dispatch
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return method(*args, **kwargs)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/glance/api/v2/images.py", line 540, in index
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi images = image_repo.list(marker=marker, limit=limit,
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/glance/domain/proxy.py", line 89, in list
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi items = self.base.list(*args, **kwargs)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/glance/domain/proxy.py", line 89, in list
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi items = self.base.list(*args, **kwargs)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/glance/domain/proxy.py", line 89, in list
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi items = self.base.list(*args, **kwargs)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/glance/db/__init__.py", line 85, in list
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi db_api_images = self.db_api.image_get_all(
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/glance/db/sqlalchemy/api.py", line 652, in image_get_all
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi query = _select_images_query(context,
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/glance/db/sqlalchemy/api.py", line 566, in _select_images_query
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi session = get_session()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/glance/db/sqlalchemy/api.py", line 100, in get_session
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi facade = _create_facade_lazily()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/glance/db/sqlalchemy/api.py", line 85, in _create_facade_lazily
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi _FACADE = session.EngineFacade.from_config(CONF)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/oslo_db/sqlalchemy/enginefacade.py", line 1366, in from_config
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return cls(
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/oslo_db/sqlalchemy/enginefacade.py", line 1289, in __init__
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi self._factory._start(
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/oslo_db/sqlalchemy/enginefacade.py", line 504, in _start
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi self._setup_for_connection(
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/oslo_db/sqlalchemy/enginefacade.py", line 529, in _setup_for_connection
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi engine = engines.create_engine(
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/debtcollector/renames.py", line 43, in decorator
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return wrapped(*args, **kwargs)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/oslo_db/sqlalchemy/engines.py", line 211, in create_engine
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi test_conn = _test_connection(engine, max_retries, retry_interval)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/oslo_db/sqlalchemy/engines.py", line 386, in _test_connection
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return engine.connect()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/engine/base.py", line 3204, in connect
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return self._connection_cls(self, close_with_result=close_with_result)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/engine/base.py", line 96, in __init__
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi else engine.raw_connection()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/engine/base.py", line 3283, in raw_connection
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return self._wrap_pool_connect(self.pool.connect, _connection)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/engine/base.py", line 3253, in _wrap_pool_connect
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi Connection._handle_dbapi_exception_noconnection(
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/engine/base.py", line 2098, in _handle_dbapi_exception_noconnection
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi util.raise_(newraise, with_traceback=exc_info[2], from_=e)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/util/compat.py", line 207, in raise_
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi raise exception
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/engine/base.py", line 3250, in _wrap_pool_connect
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return fn()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/pool/base.py", line 310, in connect
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return _ConnectionFairy._checkout(self)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/pool/base.py", line 868, in _checkout
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi fairy = _ConnectionRecord.checkout(pool)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/pool/base.py", line 476, in checkout
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi rec = pool._do_get()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/pool/impl.py", line 146, in _do_get
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi self._dec_overflow()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/util/langhelpers.py", line 70, in __exit__
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi compat.raise_(
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/util/compat.py", line 207, in raise_
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi raise exception
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/pool/impl.py", line 143, in _do_get
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return self._create_connection()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/pool/base.py", line 256, in _create_connection
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return _ConnectionRecord(self)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/pool/base.py", line 371, in __init__
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi self.__connect()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/pool/base.py", line 666, in __connect
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi pool.logger.debug("Error on connect(): %s", e)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/util/langhelpers.py", line 70, in __exit__
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi compat.raise_(
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/util/compat.py", line 207, in raise_
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi raise exception
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/pool/base.py", line 661, in __connect
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi self.dbapi_connection = connection = pool._invoke_creator(self)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/engine/create.py", line 590, in connect
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return dialect.connect(*cargs, **cparams)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/sqlalchemy/engine/default.py", line 597, in connect
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return self.dbapi.connect(*cargs, **cparams)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/pymysql/connections.py", line 353, in __init__
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi self.connect()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/pymysql/connections.py", line 633, in connect
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi self._request_authentication()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/pymysql/connections.py", line 921, in _request_authentication
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi auth_packet = self._process_auth(plugin_name, auth_packet)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/pymysql/connections.py", line 959, in _process_auth
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return _auth.sha256_password_auth(self, auth_packet)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/pymysql/_auth.py", line 163, in sha256_password_auth
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi return _roundtrip(conn, data)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/pymysql/_auth.py", line 120, in _roundtrip
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi pkt = conn._read_packet()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/pymysql/connections.py", line 725, in _read_packet
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi packet.raise_for_error()
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/pymysql/protocol.py", line 221, in raise_for_error
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi err.raise_mysql_exception(self._data)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi File "/usr/lib/python3/dist-packages/pymysql/err.py", line 143, in raise_mysql_exception
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi raise errorclass(errno, errval)
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi sqlalchemy.exc.OperationalError: (pymysql.err.OperationalError) (1045, "Access denied for user 'glance'@'192.168.33.208' (using password: YES)")
2023-02-21 09:44:02.505 157120 ERROR glance.common.wsgi (Background on this error at: https://sqlalche.me/e/14/e3q8)
```

The symptom is similar to LP: #1922103, except that this happens after the installation.

Crashdumps and configs can be found here:
https://oil-jenkins.canonical.com/artifacts/8d75133c-2076-4fe2-888d-8f3773122ed3/index.html

Revision history for this message
Alex Kavanagh (ajkavanagh) wrote :

Please could you add :

* ubuntu version
* openstack version

Changed in charm-glance:
status: New → Incomplete
Revision history for this message
Bas de Bruijne (basdbruijne) wrote :

This was seen on yoga-focal. Looking at https://solutions.qa.canonical.com/bugs/bugs/bug/2008000, this is the only occurrence of this bug that we have seen so far. The priority can be low.

Alex Kavanagh (ajkavanagh)
Changed in charm-glance:
status: Incomplete → Triaged
importance: Undecided → Low
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