Unable to add Instagram account

Bug #1583026 reported by Paweł Stołowski
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical System Image
Confirmed
Undecided
Kyle Nitzsche
canonical-scopes-project
In Progress
Critical
Zhang Enwei

Bug Description

I'm unable to add Instagram account via Photos or Instagram scope:
- the first time I completed account setup by clicking the 'Add your instagram account' card, in the last step I got 'Ooops, something went wrong error'. This was after providing login & password and then entering a security code received from Instagram by email.
- the second try didn't produce any error, but also the OA prompt wasn't dismissed; at the end of the journey after setting the account I hit 'Cancel', refreshed the scope, but the 'Add your instagram...' card was still there. I checked the Accounts app in settings and my Instagram account was not there.
- third attempt: I added Instagram account via Accounts app directly. This time Instagram didn't ask me for email authorization code, just login & password and a "authorize .. to access your instagram account" button. The account is now shown in the Accounts app, but the scope still insists on setting Instagram account up.

One remark, as this may be related: I recently (~2 weeks ago) saw similar issue with U1 account where an account was set up in Accounts app, but clickscope didn't see it and insisted on creating a new one.

description: updated
description: updated
description: updated
description: updated
Revision history for this message
Kyle Nitzsche (knitzsche) wrote :

canonical-scopes-project is used to bug scopes that do not yet have dedicated public lp projects.

no longer affects: savilerow
Changed in canonical-devices-system-image:
assignee: nobody → Kyle Nitzsche (knitzsche)
status: New → Confirmed
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

See also bug #1592185 which may render this moot

Revision history for this message
Kyle Nitzsche (knitzsche) wrote :

Assigning to Enwei since he will be reworking Instagram (even though it will be removed from images for a while).

Changed in canonical-scopes-project:
assignee: nobody → Zhang Enwei (zhangew401)
Revision history for this message
Zhang Enwei (zhangew401) wrote :

Thanks Kyle.
I am preparing the materials for Instagram's review.

Changed in canonical-scopes-project:
importance: Undecided → Critical
status: New → In Progress
Revision history for this message
Zhang Enwei (zhangew401) wrote :
Alberto Mardegan (mardy)
no longer affects: online-accounts-api (Ubuntu)
no longer affects: online-accounts-api
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