failure to show proper message on failed login with some languages

Bug #929611 reported by Sławomir Nizio
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical SSO provider
Confirmed
High
Unassigned

Bug Description

I was asked to report is here so doing.

When I try to login using https://login.launchpad.net/+login and type wrong password, I am redirected to https://login.launchpad.net/+login and got this error ID (let's call it "oops" for better search-ability): 2231carambolalaunchpad725.

Similar happens on login.ubuntu.com. Language used was Polish. Since the latter service allows to change language easily, I tried a few with the same credentials. It turns out a proper message ("bad password"-like) is displayed with English interface and some other languages, while with other ones (for example Polish) the two login pages show the error.

Also, login.launchpad.net with Polish interface has broken links, such as https://login.launchpad.net/%5C%22https://launchpad.net/people/+me%5C%22 . For your convenience, HTML code: a href=\"https://launchpad.net/people/+me\"> (backslashes break it).

And a typo: "Czm jest Launchpad i konto Launchpad?" (s/Czm/Czym/).

The issues seem independent on used browsers (tried Firefox and Opera - by the way, you should really support the latter better if you want to look good and professional).

Thanks.

Revision history for this message
Stuart Metcalfe (stuartmetcalfe) wrote :

Thanks for the bug report. As this only affects people using the polish language who've not entered their passwords correctly, and it's possible to go 'back' to the login page, I'm only going to mark this as a high priority issue (not critical). We'll get a fix out as soon as we can in our usual maintenance schedule.

Changed in canonical-identity-provider:
status: New → Confirmed
importance: Undecided → High
Revision history for this message
Sławomir Nizio (snizio) wrote :

Let me add that nope, according to my tests not only Polish language - at least German too (checked on login.ubuntu.com). The rest sounds fine. Thanks.

summary: - failure to show proper message on failed login with some lanugages
+ failure to show proper message on failed login with some languages
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