Not accessible using Orca screen reader

Bug #1920242 reported by Colin Watson
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Canonical SSO provider
Confirmed
Critical
Unassigned

Bug Description

I'm proxying this report for https://launchpad.net/~hartmans. For reasons that will become obvious in a moment, he's unable to file it himself.

"""
Hi. I'm trying to log in from the firefox-usr in Debian (78.6.0esr)
with the Orca screen reader for accessibility. I go to launchpad.net.
That's fine. I click the login/register link. I get to a screen where
the voice prompts are to type in my email and <email address hidden> is
pre-filled in. But it's like I'm trapped in some modal dialogue focus or something and I can't navigate anywhere to hit next or submit or
anything. I cannot even navigate the page enough to figure out what I'm supposed to do next.

I don't use launchpad that often, so I don't know when things changed.
In general, Launchpad accessibility has been fine.

Normally, I'd file a bug.
But I suspect that it would require me to log in to file a bug:-)
So I'm hoping that perhaps one of you could file a bug on my behalf.

I'm happy to provide whatever information would be useful to reproduce.
"""

After some email discussion, I've established a few additional facts. The page Sam gets stuck on is an SSO `/%(token)s/+decide` URL on login.launchpad.net. Sam was reasonably reluctant to provide a screencast of the process without being sure of the privacy of whatever else might be on his desktop, but he provided the result of printing that page to PDF; out of an abundance of caution I've taken the liberty of exporting that to PNG in order to erase a token that was visible in the page's URL. I can see what I think might be a little bit of the cookie consent dialog at the bottom of the page - is it perhaps possible that that might be interfering with screen readers?

Tags: a11y
Revision history for this message
Colin Watson (cjwatson) wrote :
Revision history for this message
Sam Hartman (hartmans) wrote : Re: [Bug 1920242] [NEW] Not accessible using Orca screen reader

Sigh.
So apparently if I send signed mails to launchpad it totally fails to
accept them at all because I have an ECC key these days.

Let's try without signing:

At Colin's suggestion, I tried this with the I Don't care about cookies
extension:

I

1) Went to the extension website

2) Selected add to firefox

3) Selected add in the consent message that popped up

4) Opened a private browsing window and went to launchpad.net

5) Selected login. It indicated I needed to type my email address.
Because the site was in a private window, my email address was not
auto-entered. I was unable to focus on the form control to enter my
email.

a59ff5 (a59ff5a59ff5)
Changed in canonical-identity-provider:
status: New → Fix Released
Daniel Manrique (roadmr)
Changed in canonical-identity-provider:
status: Fix Released → Confirmed
a59ff5 (a59ff5a59ff5)
Changed in canonical-identity-provider:
status: Confirmed → Fix Released
Colin Watson (cjwatson)
Changed in canonical-identity-provider:
status: Fix Released → Confirmed
K.O (nbm147)
Changed in canonical-identity-provider:
status: Confirmed → Fix Released
description: updated
Changed in canonical-identity-provider:
assignee: nobody → K.O (nbm147)
Colin Watson (cjwatson)
Changed in canonical-identity-provider:
status: Fix Released → Confirmed
assignee: K.O (nbm147) → nobody
Changed in canonical-identity-provider:
status: Confirmed → Fix Committed
assignee: nobody → Le dao giang (giangprosite)
Colin Watson (cjwatson)
Changed in canonical-identity-provider:
status: Fix Committed → Confirmed
assignee: Le dao giang (giangprosite) → nobody
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