Canonical System Image

GPS is unable to find any position

Bug #1630014 reported by Martin
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Canonical System Image
New
Undecided
Unassigned
location-service (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Even if you enable tracking position on Aquaris E 4.5, either with here drive or just with the GPS on, no position is tracked.

Tags: gps
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

You may need to force the firmware to reload. Turn the phone completely off for several seconds then turn it on again and see it it improves.

Changed in canonical-devices-system-image:
status: New → Incomplete
Revision history for this message
Anupam (anupam207) wrote :

I'm facing the same on my E5. Not working even after cold reboots.

Revision history for this message
Anupam (anupam207) wrote :

What kind of logs should I gather?

Changed in canonical-devices-system-image:
status: Incomplete → New
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

See https://wiki.ubuntu.com/Process/Merges/TestPlan/location-service#Forensics

Revision history for this message
Anupam (anupam207) wrote :

`ubuntu-location-serviced-cli --bus system --get --property visible_space_vehicles` when "GPS only" or "GPS + Wi-Fi & cellular network info" is active, gives:

Visible space vehicles:
Attempted to unregister path (path[0] = com path[1] = ubuntu) which isn't registered

I am indoor all the time and connected to Wi-Fi. Tried cold booting many times, no change in output. Also tried deleting /var/lib/ubuntu-location-service/config.ini file before rebooting, still no use.

Revision history for this message
Thomas Voß (thomas-voss) wrote :

No visible satellites in an indoor scenario is certainly possible.
Do you have SIM cards in your phone? Are you actively connected to an AP?

Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

@anupam no satellites when indoors is expected, please ignore that message.
Can you gather the other info from that page?

Revision history for this message
Anupam (anupam207) wrote :

Well, fortunately (or unfortunately?) my location is detected again after one more /var/lib/ubuntu-location-service/config.ini deletion followed by a cold boot. I shall try to gather the logs if I see this issue again.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in location-service (Ubuntu):
status: New → Confirmed
Revision history for this message
Martin (heart-shaped-box12) wrote :

I finally managed to be detected by reinitializing my phone.

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