Canonical System Image

screen freeze using photo roll

Bug #1536485 reported by Victor gonzalez
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical System Image
Incomplete
Undecided
Unassigned
unity8 (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Product: bq Aquaris E5
FW version: OTA-8
HW version: MP

STEPS TO REPRO:
I was taking some photos to share or watch in photo roll. Once the launcher was revealed the screen got frozen.

Actual Result:
Screen freezes after several swipes watching photos and reveal the launcher

Expected Result:
Screen should not be frozen

Additional info: I cannot reproduce it again. The attachment includes video and logs.

See original description
Tags: bq camera crash
Revision history for this message
Victor gonzalez (victor-gonzalez-0) wrote :
description: updated
description: updated
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Thanks for your report.
It seems that unity8 crashed.

Changed in canonical-devices-system-image:
status: New → Confirmed
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Settings to incomplete because there are no reproducible steps, waiting on the unity team to see if they can extract any useful data from the crash file.

Changed in canonical-devices-system-image:
status: Confirmed → Incomplete
Revision history for this message
Michał Sawicz (saviq) wrote :

I'm afraid the report didn't process due to limited free memory, can't find anything interesting in the logs (thanks for the detailed report!).

If you can reproduce, it would be great to know the steps. Thank you.

Changed in unity8 (Ubuntu):
status: New → Incomplete
Revision history for this message
Victor gonzalez (victor-gonzalez-0) wrote :

I've experienced some crashes in camera and photoroll, but I've no particular steps to reproduce, I was just using camera and photo roll. Anyway, if I have any other similar crash I'll attach all the logs again :)

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for unity8 (Ubuntu) because there has been no activity for 60 days.]

Changed in unity8 (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.
Subscribing...

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.