"Favorites" bug in contacts after OTA-8

Bug #1521159 reported by Krzysztof Tataradziński
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Incomplete
High
Bill Filler
address-book-app (Ubuntu)
Incomplete
High
Renato Araujo Oliveira Filho

Bug Description

Before OTA-8 in "Favorites" tab I saw my contacts assigned to that category from Google Contacts.
Status for now: I see no contacts in Favorites tab. Of course I can manually assign them again, but before it was synced with my Google account.

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

I noticed that too, and when a contact is added to the favourites on the phone, there is a synchronization error.

msyncd.log
This device does not have a BT adapter
Init sync for account: 1 "google-buteo-contacts"
"error: Service google-buteo-contacts not enabled for account <email address>."

indicator-transfer.log
Profile 3864063254
        Status 1
        Message
        Details 0
No application found for service "google-contacts"
Add new profile "3864063254" "<email address>"
Profile 3864063254
        Status 3
        Message
        Details 0
Profile Changed 3864063254
        Change type 3

Changed in address-book-app (Ubuntu):
status: New → Confirmed
Changed in canonical-devices-system-image:
importance: Undecided → High
status: New → Confirmed
tags: added: regression-release
Changed in canonical-devices-system-image:
assignee: nobody → Bill Filler (bfiller)
milestone: none → ww02-2016
Bill Filler (bfiller)
Changed in address-book-app (Ubuntu):
assignee: nobody → Renato Araujo Oliveira Filho (renatofilho)
importance: Undecided → High
Revision history for this message
Renato Araujo Oliveira Filho (renatofilho) wrote :

@Jinbel: looks like you have a old configuration file on your device (due a previous update). You will need to manually remove it. You can follow the steps describe on this page: https://wiki.ubuntu.com/Process/Merges/TestPlan/buteo-sync section 'Restore from previous update'

Revision history for this message
Renato Araujo Oliveira Filho (renatofilho) wrote :

About the reported bug, looks like the migration script (syncevolution->buteo), failed to import the old favorites.

Revision history for this message
Renato Araujo Oliveira Filho (renatofilho) wrote :

@Krzysztof, could you attach the updater log file? you can find it on '~/.cache/upstart/address-book-updater.log'

Revision history for this message
Krzysztof Tataradziński (ktatar156) wrote :

Here you go :)
Latest and oldest.

Revision history for this message
Krzysztof Tataradziński (ktatar156) wrote :
Revision history for this message
Renato Araujo Oliveira Filho (renatofilho) wrote :

Hi Krzysztof,

These files does not contain the necessary information for debug it. Probably it get removed by the system already. I will mark the bug as incomplete.

Please feel free to reopen it if you face this bug again,

Changed in address-book-app (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Krzysztof Tataradziński (ktatar156) wrote :

Hello,
I've wiped everything and switched to rc-proposed. Added Google account, sync contacts and still nothing - no favorites automatically downloaded. And because I was working before latest OTA, it should be repaired till 9th number.

Changed in canonical-devices-system-image:
milestone: ww02-2016 → ww08-2016
Revision history for this message
Krzysztof Tataradziński (ktatar156) wrote :

Hi,
I will copy paste what I wrote in ubuntu-phone mailing list.
"https://bugs.launchpad.net/canonical-devices-system-image/+bug/1521159
bug expanded - I found one person in my favorite tab in phone that was there some time ago (but I've deleted it from there in google.com/contacts) - now I've marked 4 contacts with a star - none of them are in favorite tab in Contacts app. Even more, I can't find some contacts in phone in normal 'All contacts' tab (yes, I can see them in google.com/contacts and in android phone contacts app), approximately 4-10 contacts missing in app. Maybe API changed?"

"About that, I think that's false alarm for now. I found where was problem - probably one of syncs MX4 with my Google contacts account caused displacement some contacts into 'Other' and removed it from 'My contacts' group."

Revision history for this message
Renato Araujo Oliveira Filho (renatofilho) wrote :

We currently do not support favorte sync btw google and local dabase.

Contacts marked as favorite on local database will be synced with a extra field 'x-favorite', and this is not recoginize by google. But this will allows us to keep track of favorite contacts locally.

To Implement the full favorite feature we need to implement google contacts group support (favorite is just a group for google), this require some extra work and this is part of our TODO list already.

I will keep this bug update with our progress.

Thanks

Bill Filler (bfiller)
Changed in canonical-devices-system-image:
status: Confirmed → Incomplete
milestone: ww08-2016 → backlog
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