GMail doesn't work in Mail Applet

Bug #971975 reported by Patrick Gillespie
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Cairo-Dock Plug-ins
Incomplete
Undecided
Fabounet

Bug Description

Ubuntu 12.04 Beta2

Using Cairo-Dock 3.0.0.0rc1 in Unity Environment (not Cairo session).

Release 12.04 32-bit
Kernel Linux 3.2.0-21-generic-pae

I can successfully set up my pop account, but haven't been able to successfully set up gmail. It would appear to be a bug of some kind?

Revision history for this message
Matthieu Baerts (matttbe) wrote :

Hello and thank you for this bug report,

Did you enable IMAP in GMail settings?
Can you try with our GMail third-party applet? Simply drag and drop the right link in the dock to install it ;) => http://glx-dock.org/mc_album.php?a=8

Changed in cairo-dock-core:
status: New → Incomplete
Revision history for this message
Patrick Gillespie (vermontpoet) wrote :

//Did you enable IMAP in GMail settings?//

I think I must have, but I'm not positive. I have no trouble using the Cairo "mail app" in Cinnamon (another computer) or my old 11.03 Xubuntu install.

//Simply drag and drop the right link in the dock to install it ;)//

Well... isn't that interesting. This too doesn't seem to work. python-libxml2 is installed. I can drag the icon onto the dock, see all the eye candy, flashing lights, etc... then nothing? Another bug?

Revision history for this message
Matthieu Baerts (matttbe) wrote :

> I have no trouble using the Cairo "mail app" in Cinnamon (another computer) or my old 11.03 Xubuntu install.
What was the architecture of this old Xubuntu install?
Because the method is different if you're using a 64bits arch: it uses IMAP instead of a RSS Feed (due to some limitations of libetpan)
I don't have any problem with IMAP.
Can you give us all debug messages displayed by this command?
  $ cairo-dock -l debug --colors | sed -n "/mail\// {N;p;}"

> I can drag the icon onto the dock, see all the eye candy, flashing lights, etc... then nothing? Another bug?
Strange... I don't have this bug too :-/
Can you launch the dock from a terminal with this command and post the output message displayed just after having dropped the link onto the dock?
  $ cairo-dock -l debug

Thx

Revision history for this message
Patrick Gillespie (vermontpoet) wrote :

//What was the architecture of this old Xubuntu install?//

It's on the same laptop I'm writing from -- 32bit. I always rotate partitions when updating (so I always have one functioning install when Betas get ugly).

The Cinnamon install is 64bit. When I first started Cairo on the 64bit (11.10) Mint LISA distro, I had the same problem (or it initially acted like the same problem) -- gmail just wasn't working. Later, after a restart, it worked. That's not the case on the 32bit system.

I'll be back with the rest of inquiry soon.

Revision history for this message
Patrick Gillespie (vermontpoet) wrote :

//Can you launch the dock from a terminal with this command and post the output message displayed just after having dropped the link onto the dock?
  $ cairo-dock -l debug//

Done. Copied and pasted what, I think, you're looking for. (For future reference: Is there a switch to force the terminal to remember more of the session? -- or to write the results to a file?)

Revision history for this message
Matthieu Baerts (matttbe) wrote :

> GnuTLS error: An unexpected TLS packet was received.
An error given by libetpan :-?

Can you check if you have the same error with a new account with the IMAP settings:
  * Server: imap.gmail.com
  * Port 993
  * With SSL
  * Login: your full Gmail email address
  * Folder: Inbox

Revision history for this message
Patrick Gillespie (vermontpoet) wrote :

Just checked and the IMAP setting worked like a charm. Go figure.

Revision history for this message
Matthieu Baerts (matttbe) wrote :

> 'http://download.tuxfamily.org/glxdock/mediacolor/album8/1333390117_752c6d45d9/Gmail.tar.gz.png'
Oh, it seems you've dropped the png file and not the tarball ;)
Simply drop this link onto the dock and it should be better: http://download.tuxfamily.org/glxdock/mediacolor/album8/1333390117_752c6d45d9/Gmail.tar.gz

> (Is there a switch to force the terminal to remember more of the session? -- or to write the results to a file?)
Sorry, I'm not sure that I understand what you want. Do you want to have an unlimited scrollback buffer? If yes, simply edit your Gnome-Terminal profile and enable the option to have a unlimited scrollback ;)
If you want to redirect the output messages to a file, simply add that at the end of your command: ' > YOUR_FILE'. E.g.:
   $ cairo-dock -l debug | sed -n "/mail\// {N;p;}" > ~/cairo-dock-mail.log

Revision history for this message
Matthieu Baerts (matttbe) wrote :

*@Fabounet*: Hello :)
Can you have a look to this bug rapport? I think you're still using a 32bits arch.
Maybe we can only use IMAP but I think IMAP is not enabled by default on GMail accounts.
Thank you!

Changed in cairo-dock-core:
assignee: nobody → Fabounet (fabounet03)
affects: cairo-dock-core → cairo-dock-plug-ins
Revision history for this message
Patrick Gillespie (vermontpoet) wrote :

Bother. I deleted the accounts in order to rename them, and now I'm getting the same TLS error for my pop account (not gmail). Maybe I was getting it all along, but assumed it worked because it showed a 0 count when there was, at the time, 0 emails in the account.

  cairo_dock_instanciate_module (/home/vtpoet/.config/cairo-dock/current_theme/plug-ins/mail/mail.conf)
cairo_dock_insert_icon_in_dock_full (Mail)
  cairo_dock_get_package_path (/usr/share/cairo-dock/plug-ins/mail/themes, /home/vtpoet/.config/cairo-dock/extras/mail, mail)
debug : (/build/buildd/cairo-dock-plug-ins-3.0.0.0rc1/mail/src/cd-mail-applet-config.c:_get_mail_accounts:92)
debug : (/build/buildd/cairo-dock-plug-ins-3.0.0.0rc1/mail/src/cd-mail-applet-config.c:_get_mail_accounts:96)
  + on recupere le compte 'vt&myfairpoint'
debug : (/build/buildd/cairo-dock-plug-ins-3.0.0.0rc1/mail/src/cd-mail-applet-config.c:_get_mail_accounts:118)
    mail type : 0
message : (/build/buildd/cairo-dock-plug-ins-3.0.0.0rc1/mail/src/cd-mail-applet-init.c:init:198)
  init (/home/vtpoet/.config/cairo-dock/current_theme/plug-ins/mail/mail.conf)
debug : (/build/buildd/cairo-dock-plug-ins-3.0.0.0rc1/mail/src/cd-mail-applet-init.c:_load_theme:139)
    Mail theme item: /usr/share/cairo-dock/plug-ins/mail/themes/Default/no_mail.svg
debug : (/build/buildd/cairo-dock-plug-ins-3.0.0.0rc1/mail/src/cd-mail-applet-init.c:_load_theme:139)
    Mail theme item: /usr/share/cairo-dock/plug-ins/mail/themes/Default/has_mail.svg
debug : (/build/buildd/cairo-dock-plug-ins-3.0.0.0rc1/mail/src/cd-mail-applet-init.c:_load_theme:139)
    Mail theme item: /usr/share/cairo-dock/plug-ins/mail/themes/Default/new_mail_sound.wav
debug : (/build/buildd/cairo-dock-plug-ins-3.0.0.0rc1/mail/src/cd-mail-applet-accounts.c:cd_mail_init_accounts:660)
  cd_mail_init_accounts (1 comptes)
GnuTLS error: An unexpected TLS packet was received.

Revision history for this message
Matthieu Baerts (matttbe) wrote :

Yes, the error is maybe due to your pop account (maybe a wrong certificate?)...

Revision history for this message
Matthieu Baerts (matttbe) wrote :

Hello! (and sorry for this very long delay!)

Do you still have this bug with the latest stable version? (3.3.0)

Changed in cairo-dock-plug-ins:
status: Incomplete → New
status: New → Incomplete
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.