Ubuntu
cups package

package cups 1.5.0-16 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #925227 reported by phantomcharlie309 on 2012-02-02

This bug report is a duplicate of: Bug #911436: https crashed with SIGSEGV in lookup_or_create_bucket(). Edit Remove

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	cups (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Failed during update!

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: cups 1.5.0-16
ProcVersionSignature: Ubuntu 3.2.0-11.19-generic 3.2.1
Uname: Linux 3.2.0-11-generic x86_64
ApportVersion: 1.91-0ubuntu1
Architecture: amd64
Date: Wed Feb 1 18:01:54 2012
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20111129.1)
Lpstat: device for Eastman-Kodak-Company-KODAK-ESP-5200-Series-AiO: usb://Eastman%20Kodak%20Company/KODAK%20ESP%205200%20Series%20AiO?serial=W074323&interface=1
MachineType: Gigabyte Technology Co., Ltd. G41MT-S2P
Papersize: letter
PpdFiles: Eastman-Kodak-Company-KODAK-ESP-5200-Series-AiO: Kodak ESP 5200
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-11-generic root=UUID=9c4170ca-3362-4ff7-8c73-12fa69e36a96 ro quiet splash vt.handoff=7
SourcePackage: cups
Title: package cups 1.5.0-16 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: Upgraded to precise on 2012-01-26 (6 days ago)
dmi.bios.date: 05/30/2011
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F3
dmi.board.name: G41MT-S2P
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF3:bd05/30/2011:svnGigabyteTechnologyCo.,Ltd.:pnG41MT-S2P:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG41MT-S2P:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: G41MT-S2P
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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Revision history for this message

phantomcharlie309 (phantomcharlie309) wrote on 2012-02-02:

AptOrdering.txt Edit (6.7 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (49.2 KiB, text/plain; charset="utf-8")
CupsErrorLog.txt Edit (3.7 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (5.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.8 KiB, text/plain; charset="utf-8")
Df.txt Edit (414 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (52.2 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (7.9 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (20.0 KiB, text/plain; charset="utf-8")
DuplicateSignature.txt Edit (303 bytes, text/plain; charset="utf-8")
Locale.txt Edit (327 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (20.8 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (446 bytes, text/plain; charset="utf-8")
PrintingPackages.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.7 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (126.6 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (260.7 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2012-02-02

tags:

removed: need-duplicate-check

phantomcharlie309 (phantomcharlie309) on 2012-02-02

description:

updated

phantomcharlie309 (phantomcharlie309) on 2012-02-02

Changed in cups (Ubuntu):
status:	New → Confirmed

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2012-02-02:

Terminal log of this bug contains:

----------
Setting up cups (1.5.0-16) ...
Installing new version of config file /etc/apparmor.d/usr.sbin.cupsd ...
start: Job failed to start
invoke-rc.d: initscript cups, action "start" failed.
dpkg: error processing cups (--configure):
subprocess installed post-installation script returned error exit status 1
----------

and of one of the duplicates:

----------
Setting up cups (1.5.0-16) ...
Installing new version of config file /etc/apparmor.d/usr.sbin.cupsd ...
Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", at /usr/
share/perl5/Debconf/FrontEnd/Gnome.pm line 97.
Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", at /usr/
share/perl5/Debconf/FrontEnd/Gnome.pm line 97.
Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", at /usr/
share/perl5/Debconf/FrontEnd/Gnome.pm line 97.
Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", at /usr/share/perl5/Debconf/FrontEnd/Gnome.pm line 97.
Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", at /usr/share/perl5/Debconf/FrontEnd/Gnome.pm line 103.
Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", at /usr/share/perl5/Debconf/FrontEnd/Gnome.pm line 103.
Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", at /usr/share/perl5/Debconf/FrontEnd/Gnome.pm line 103.
Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap", at /usr/share/perl5/Debconf/FrontEnd/Gnome.pm line 103.
start: Job failed to start
invoke-rc.d: initscript cups, action "start" failed.
dpkg: error processing cups (--configure):
subprocess installed post-installation script returned error exit status 1
----------

Seems to be an Upstart problem.

Revision history for this message

Martin Pitt (pitti) wrote on 2012-02-03:

init: cups main process (15205) killed by SEGV signal

Seems cupsd crashed. Did you also get a crash notification popup and report the crash there? If not, can you please do that? You should be able to reproduce the crash with "sudo cupsd" in a terminal.

Closing this report, as we need a proper crash report to get any sensible data. Bug 911436 is a likely cause, that's currently causing cups crashes often.

Changed in cups (Ubuntu):
status:	Confirmed → Invalid

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