Ubuntu
ubuntuone-installer package

ubuntuone-installer crashed with DBusException: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.

Bug #864502 reported by chindit
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-installer (Ubuntu)
Invalid
Low
maarten
Precise
Won't Fix
High
maarten
Ubuntu ubuntu-12.04.3
Quantal
Invalid
Low
maarten

Bug Description

lsb_release -rd
Description: Ubuntu oneiric (development branch)
Release: 11.10

 apt-cache policy ubuntuone-installer
ubuntuone-installer:
  Instalados: 2.0.0-0ubuntu1
  Candidato: 2.0.0-0ubuntu1
  Tabla de versión:
 *** 2.0.0-0ubuntu1 0
        500 http://be.archive.ubuntu.com/ubuntu/ oneiric/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: ubuntuone-installer 2.0.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Uname: Linux 3.0.0-11-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu2
Architecture: amd64
Date: Sun Oct 2 10:15:41 2011
ExecutablePath: /usr/bin/ubuntuone-installer
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/ubuntuone-installer
ProcEnviron:
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
PythonArgs: ['/usr/bin/ubuntuone-installer']
SourcePackage: ubuntuone-installer
Title: ubuntuone-installer crashed with DBusException: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
Traceback: DBusException: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
chindit (littletiger58) wrote :
Apport retracing service (apport)
tags: removed: need-duplicate-check
Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, this bug report is about a DBus client failing to connect with the DBus backend and to really understand the issue we need the crash from the DBus backend not from the client. Client crashes are prevented from being report by apport in Precise and in the event that the backend crashes apport should report those ass separate. Because of the previously stated reasons I am setting this bug report to Invalid.

Changed in ubuntuone-installer (Ubuntu):
status: New → Invalid
importance: Undecided → Low
Revision history for this message
Dimitri John Ledkov (xnox) wrote :

This is Top #3 crasher on errors.ubuntu.com. So clearly there is some way to reproduce it, otherwise so many users would not be hitting this.

visibility: private → public
Changed in ubuntuone-installer (Ubuntu):
status: Invalid → Confirmed
Changed in ubuntuone-installer (Ubuntu Precise):
status: New → Confirmed
Changed in ubuntuone-installer (Ubuntu Quantal):
status: Confirmed → Invalid
Changed in ubuntuone-installer (Ubuntu Precise):
importance: Undecided → High
milestone: none → ubuntu-12.04.2
Revision history for this message
dobey (dobey) wrote :

Dmitrijs, do you have a stack trace that actually shows where in ubuntuone-installer it is actually crashing? Unfortunately, the currently visible traces don't have any indication of where the crash is actually happening. For all we know, this crash isn't even in ubuntuone-installer, but possibly in python-aptdaemon, or possibly from PolicyKit.

Changed in ubuntuone-installer (Ubuntu Precise):
status: Confirmed → Incomplete
Colin Watson (cjwatson)
Changed in ubuntuone-installer (Ubuntu Precise):
milestone: ubuntu-12.04.2 → ubuntu-12.04.3
maarten (opperstrietser)
Changed in ubuntuone-installer (Ubuntu):
assignee: nobody → maarten (opperstrietser)
Changed in ubuntuone-installer (Ubuntu Precise):
assignee: nobody → maarten (opperstrietser)
Changed in ubuntuone-installer (Ubuntu Quantal):
assignee: nobody → maarten (opperstrietser)
Revision history for this message
Steve Langasek (vorlon) wrote :

The Precise Pangolin has reached end of life, so this bug will not be fixed for that release

Changed in ubuntuone-installer (Ubuntu Precise):
status: Incomplete → Won't Fix
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