Ubuntu
compiz package

Apport retracing service debug package tests

Bug #850534 reported by Glen Ditchfield on 2011-09-15

This bug report is a duplicate of: Bug #356101: apport-retrace: try older debug package versions. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	Apport	New	Undecided	Unassigned
	compiz (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

I connected an external monitor to my laptop via its DisplayPort output. The desktop and top panel appeared on the external monitor, then Compiz crashed.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: compiz-core 1:0.9.5.94+bzr2803-0ubuntu3
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Uname: Linux 3.0.0-11-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 1.23-0ubuntu1
Architecture: amd64
CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,mousepoll,move,snap,grid,regex,place,gnomecompat,imgpng,session,vpswitch,animation,unitymtgrabhandles,wall,resize,workarounds,fade,expo,ezoom,scale,unityshell]
CompositorRunning: compiz
Date: Wed Sep 14 19:56:05 2011
Disassembly: => 0x7f7ad44a13a5: Cannot access memory at address 0x7f7ad44a13a5
DistUpgraded: Fresh install
DistroCodename: oneiric
DistroVariant: ubuntu
ExecutablePath: /usr/bin/compiz
GraphicsCard:
Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 12) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:172a]
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110901)
MachineType: Hewlett-Packard HP EliteBook 8440p
PccardctlIdent:
Socket 0:
   product info: "RICOH", "Bay8Controller", "", ""
   manfid: 0x0000, 0x0000
   function: 254 (unknown)
PccardctlStatus:
Socket 0:
   3.3V 16-bit PC Card
   Subdevice 0 (function 0) bound to driver "pata_pcmcia"
ProcCmdline: compiz
ProcEnviron:
LANGUAGE=en_CA:en
PATH=(custom, no user)
LANG=en_CA.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-11-generic root=UUID=d73db3ec-49fc-40a8-99ed-da71d7fb3256 ro quiet splash vt.handoff=7
Signal: 6
SourcePackage: compiz
Stacktrace:
#0 0x00007f7ad44a13a5 in ?? ()
No symbol table info available.
#1 0x0000000000000000 in ?? ()
No symbol table info available.
StacktraceTop:
?? ()
?? ()
Title: compiz crashed with SIGABRT
UnitySupportTest: Error: command ['/usr/lib/nux/unity_support_test', '-p', '-f'] failed with exit code -11:
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 12/22/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CCU Ver. F.02
dmi.board.name: 172A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 30.29
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68CCUVer.F.02:bd12/22/2009:svnHewlett-Packard:pnHPEliteBook8440p:pvr:rvnHewlett-Packard:rn172A:rvrKBCVersion30.29:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8440p
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.5.94+bzr2803-0ubuntu3
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.26-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1

Tags:

Revision history for this message

Glen Ditchfield (gjditchfield) wrote on 2011-09-15:

BootDmesg.txt Edit (59.9 KiB, text/plain; charset="utf-8")
BootLog.gz Edit (442 bytes, application/x-gzip)
CurrentDmesg.txt Edit (10.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.6 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (1.5 MiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (28.1 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (981 bytes, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (10.9 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (5.5 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (14.6 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (416 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.3 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.5 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (85.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.2 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (795 bytes, text/plain; charset="utf-8")
Registers.txt Edit (778 bytes, text/plain; charset="utf-8")
ThreadStacktrace.txt Edit (2.6 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (142.0 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (309.3 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (34.6 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (34.6 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (6.8 KiB, text/plain; charset="utf-8")
XsessionErrors.txt Edit (10.5 KiB, text/plain; charset="utf-8")
dmidecode.txt.txt Edit (7.7 KiB, text/plain; charset="utf-8")
locale.txt Edit (335 bytes, text/plain; charset="utf-8")
monitors.xml.txt Edit (812 bytes, text/plain; charset="utf-8")
peripherals.txt Edit (513 bytes, text/plain; charset="utf-8")
setxkbmap.txt Edit (233 bytes, text/plain; charset="utf-8")
xdpyinfo.txt Edit (9.7 KiB, text/plain; charset="utf-8")
xinput.txt Edit (913 bytes, text/plain; charset="utf-8")
xkbcomp.txt Edit (54.8 KiB, text/plain; charset="utf-8")

Revision history for this message

Apport retracing service (apport) wrote on 2011-09-15:

Stacktrace:
#0 0x00007f7ad44a13a5 in ?? ()
No symbol table info available.
#1 0x0000000000000000 in ?? ()
No symbol table info available.
StacktraceTop:
?? ()
?? ()

Revision history for this message

Apport retracing service (apport) wrote on 2011-09-15: ThreadStacktrace.txt

ThreadStacktrace.txt Edit (2.6 KiB, text/plain)

Changed in compiz (Ubuntu):
status:	New → Invalid

Revision history for this message

Apport retracing service (apport) wrote on 2011-09-15: Crash report cannot be processed

Thank you for your report!

However, processing it in order to get sufficient information for the
developers failed (it does not generate an useful symbolic stack trace). This
might be caused by some outdated packages which were installed on your system
at the time of the report:

outdated debug symbol package for libavahi-common3: package version 0.6.30-4ubuntu1 dbgsym version 0.6.30-0ubuntu2
outdated debug symbol package for libtiff4: package version 3.9.5-1ubuntu1 dbgsym version 3.9.4-5ubuntu6
outdated debug symbol package for libk5crypto3: package version 1.9.1+dfsg-1ubuntu1 dbgsym version 1.8.3+dfsg-5ubuntu2.1
outdated debug symbol package for libavahi-client3: package version 0.6.30-4ubuntu1 dbgsym version 0.6.30-0ubuntu2
outdated debug symbol package for passwd: package version 1:4.1.4.2+svn3283-3ubuntu2 dbgsym version 1:4.1.4.2+svn3283-3ubuntu1
outdated debug symbol package for libkrb5-3: package version 1.9.1+dfsg-1ubuntu1 dbgsym version 1.8.3+dfsg-5ubuntu2.1
outdated debug symbol package for libdatrie1: package version 0.2.4-3 dbgsym version 0.2.4-1
outdated debug symbol package for libgssapi-krb5-2: package version 1.9.1+dfsg-1ubuntu1 dbgsym version 1.8.3+dfsg-5ubuntu2.1
outdated debug symbol package for libkrb5support0: package version 1.9.1+dfsg-1ubuntu1 dbgsym version 1.8.3+dfsg-5ubuntu2.1
outdated debug symbol package for libthai0: package version 0.1.15-2 dbgsym version 0.1.14-2ubuntu1

Please upgrade your system to the latest package versions. If you still
encounter the crash, please file a new report.

Thank you for your understanding, and sorry for the inconvenience!

tags:

removed: need-amd64-retrace

Glen Ditchfield (gjditchfield) on 2011-09-24

visibility:	private → public
summary:	- compiz crashed with SIGABRT after plugging in external monitor + Apport retracing service debug package tests

Revision history for this message

Glen Ditchfield (gjditchfield) wrote on 2011-09-24:

I had just updated the system so that I could run some of the Laptop QA tests. Apparently the debug packages weren't available yet.

The retracing service kicked back two of my bugs during Oneiric Beta 1. It is unfortunate that this is most likely to happen when you need bug reports the most.

1) (not Apport's problem) Could somebody make sure that the debug packages are available at the same time as the base package?

2) You know what debug packages were needed. Could you reprocess the stack trace on the server side?

3) Could apport on the client notice that the debug packages are out of date, and decline to report the bug?

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Apport retracing service debug package tests

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