HPLIP

Every print causes the printer to pause at first page on a Deskjet F2280

Bug #453773 reported by dyle
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This bug affects 1 person
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HPLIP
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Bug Description

I have a Deskjet F2280 installed and using CUPS 1.4.1. I was not able to pick a PPD file from the hp-setup utility but within the CUPS interface I was presented with the "HP Deskjet F2200 series" which rather close matches my printer.

Printing is ok, but for the very first page.

No matter what I print: right in the middle of the first page the printer aborts printing and sets itself to "Paused". I then manually have to click "Resume Printer" in CUPS and this feeds the paper (with some printing on it) and I have to restart the whole printing process again.

This is pretty annoying for a set of reasons:
1. I have to start up the CUPS interface every time I want to print something
2. The aborted print causes a waste of paper which is avoidable
3. One needs to be root to "Resume Printer" and as such noone except me can print.

The last one is a killer, since there *are* non-root users on the machine.

What further info is needed and what can I do?

Thx, in advance,
Oliver

See original description
Tags: f2280
Revision history for this message
dyle (oliver-maurhart) wrote :
description: updated
Revision history for this message
Suma Byrappa (suma-byrappa) wrote :

Hello!

Thanks for posting hp-check output. Looking at few error and warning messages in output log, I would like to verify if HPLIP components are actually in use. Can you please send me CUPS log file located at /var/log/cups/error_log (after log level is set to debug and the problem is reproduced once)?

The instructions for getting the CUPS debug log is available at

http://hplipopensource.com/node/225

Thanks,
Suma

Revision history for this message
dyle (oliver-maurhart) wrote :

Hi,

Ok.

# /etc/init.d/cups stop
# rm /var/log/cups/*
# grep LogLevel /etc/cups/cupsd.conf
LogLevel debug
# /etc/init.d/cups start

Attached is the error.log and access.log in a tarball (error.log exeecd 100K!).

Thx for help!

Revision history for this message
Suma Byrappa (suma-byrappa) wrote :

Hi,

Thanks for posting the log files.

Can you try adding the user "dyle" - which is the user trying to print as seen in the log files - to "lp" or "lpadmin" group and see if that helps?

Do you see any warning messages (or light) on printer when it pauses printing?

Regards,
Suma

Revision history for this message
Suma Byrappa (suma-byrappa) wrote :

Hi,

Please post /var/log/syslog too (ensure problem is reproduced once).

Thanks,
Suma

Revision history for this message
dyle (oliver-maurhart) wrote :
Download full text (3.7 KiB)

Ok. Here is the relevant output:

# grep dyle /etc/group | grep lp
lp:x:7:lp,dyle,jasa,janos,zala
lpadmin:x:106:root,dyle

So the user is listened in the groups.

And the syslog for a printing page reads:

Nov 2 07:22:48 semirhage kernel: [ 624.792716] usb usb8: usb auto-resume
Nov 2 07:22:48 semirhage kernel: [ 624.792722] usb usb8: wakeup_rh
Nov 2 07:22:48 semirhage kernel: [ 624.824024] hub 8-0:1.0: hub_resume
Nov 2 07:22:48 semirhage kernel: [ 624.824049] hub 8-0:1.0: state 7 ports 2 chg 0000 evt 0000
Nov 2 07:22:48 semirhage kernel: [ 624.824249] usb usb5: usb auto-resume
Nov 2 07:22:48 semirhage kernel: [ 624.824252] usb usb5: wakeup_rh
Nov 2 07:22:48 semirhage kernel: [ 624.856012] hub 5-0:1.0: hub_resume
Nov 2 07:22:48 semirhage kernel: [ 624.856031] hub 5-0:1.0: state 7 ports 2 chg 0000 evt 0000
Nov 2 07:22:48 semirhage kernel: [ 624.856087] usb usb4: usb auto-resume
Nov 2 07:22:48 semirhage kernel: [ 624.856090] usb usb4: wakeup_rh
Nov 2 07:22:48 semirhage kernel: [ 624.888014] hub 4-0:1.0: hub_resume
Nov 2 07:22:48 semirhage kernel: [ 624.888033] hub 4-0:1.0: state 7 ports 2 chg 0000 evt 0000
Nov 2 07:22:48 semirhage kernel: [ 624.888181] usb usb1: usb auto-resume
Nov 2 07:22:48 semirhage kernel: [ 624.888185] ehci_hcd 0000:00:1a.7: resume root hub
Nov 2 07:22:48 semirhage kernel: [ 624.929013] hub 1-0:1.0: hub_resume
Nov 2 07:22:48 semirhage kernel: [ 624.929036] hub 1-0:1.0: state 7 ports 6 chg 0000 evt 0000
Nov 2 07:22:48 semirhage kernel: [ 624.933958] usblp 6-1:1.1: disconnect by usbfs
Nov 2 07:22:48 semirhage kernel: [ 624.933978] drivers/usb/core/file.c: removing 0 minor
Nov 2 07:22:48 semirhage kernel: [ 624.933983] PM: Removing info for No Bus:lp0
Nov 2 07:22:48 semirhage kernel: [ 624.934058] usblp0: removed
Nov 2 07:22:48 semirhage HP_Deskjet_F2200: prnt/hpijs/hpcups.cpp 331: WARNING: color pen has low ink
Nov 2 07:22:48 semirhage HP_Deskjet_F2200: prnt/hpijs/hpcups.cpp 350: STATE: +marker-supply-low-warning
Nov 2 07:22:48 semirhage hal_lpadmin: Running hal_lpadmin
Nov 2 07:22:49 semirhage kernel: [ 625.954043] usb usb8: suspend_rh (auto-stop)
Nov 2 07:22:49 semirhage kernel: [ 625.954063] usb usb5: suspend_rh (auto-stop)
Nov 2 07:22:49 semirhage kernel: [ 625.954082] usb usb4: suspend_rh (auto-stop)
Nov 2 07:22:49 semirhage hal_lpadmin: hal_lpadmin triggered by usblp kernel module
Nov 2 07:22:49 semirhage hal_lpadmin: Using device ID from HAL database entry
Nov 2 07:22:49 semirhage hal_lpadmin: remove
Nov 2 07:22:49 semirhage hal_lpadmin: Found configured printer: HP_Deskjet_F2200
Nov 2 07:22:49 semirhage hal_lpadmin: Disabled printer HP_Deskjet_F2200, as the corresponding device was unplugged or turned off
Nov 2 07:22:50 semirhage kernel: [ 627.704038] hub 8-0:1.0: hub_suspend
Nov 2 07:22:50 semirhage kernel: [ 627.704048] usb usb8: bus auto-suspend
Nov 2 07:22:50 semirhage kernel: [ 627.704051] usb usb8: suspend_rh
Nov 2 07:22:50 semirhage kernel: [ 627.704067] hub 5-0:1.0: hub_suspend
Nov 2 07:22:50 semirhage kernel: [ 627.704071] usb usb5: bus auto-suspend
Nov 2 07:22:50 semirhage kernel: [ 627.704073] usb usb5: suspend_rh
Nov 2 07:22:50 semirhage ke...

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Revision history for this message
dyle (oliver-maurhart) wrote :

For the record:

# lsusb
Bus 002 Device 004: ID 04fc:0c15 Sunplus Technology Co., Ltd
Bus 002 Device 005: ID 04fc:0c15 Sunplus Technology Co., Ltd
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 002: ID 046d:c505 Logitech, Inc. Cordless Mouse+Keyboard Receiver
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 002: ID 03f0:2404 Hewlett-Packard
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 044f:d001 ThrustMaster, Inc.
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

To get clear in Who-is-Who on my USB.

Revision history for this message
dyle (oliver-maurhart) wrote :

Just for Info:

I kicked the bogus cups-halutils-0.6.19 and everything is fine ...

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