Applet notification for "fatal" error poses a usability issue
Bug #416547 reported by
Rick McBride
This bug affects 11 people
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Ubuntu One Client |
Fix Released
|
High
|
dobey | ||
Bug Description
http://
The picture above was provided by a user regarding an error message that pops, apparently when the traceback for #416534 is thrown.
the problem here is that the message asks the user to click the Ubuntu One icon to report a problem. Seconds after the pop, that icon goes away (leading the user to believe that the client has crashed) due to design change. Since the "Report a Problem" menu item is unlikely to be available most of the time, another method of collecting reports in these situations is needed.
Additionally that menu item can probably go away if it's not going to be available.
| Changed in ubuntuone-client: | |
| status: | New → Triaged |
| importance: | Undecided → High |
| assignee: | nobody → Rodney Dawes (dobey) |
Revision history for this message
| papukaija (papukaija) wrote | #1 |
Revision history for this message
| dobey (dobey) wrote | #2 |
| Changed in ubuntuone-client: | |
| status: | Triaged → Fix Committed |
| milestone: | none → w19-karmic-alpha5 |
| Changed in ubuntuone-client: | |
| status: | Fix Committed → Fix Released |
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The bug 413388 has few logs attached that might be helpful to fix this bug.