Be more understanding
Bug #371905 reported by
Stefano Rivera
This bug affects 1 person
| Affects | Status | Importance | Assigned to | Milestone | |
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| Ibid |
Invalid
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Wishlist
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Unassigned | ||
Bug Description
This'll be contentious and quite probably impossible with our design.
But a lot of users get syntax wrong or misspell and then when they get a "?" response they assume the feature they were trying to use doesn't exist.
With our regex-centric design, this isn't an easy problem to solve, as we don't know what they were trying to do. But we need to think about new-user-
Revision history for this message
| Jonathan Hitchcock (vhata) wrote | #1 |
| Changed in ibid: | |
| status: | Triaged → Invalid |
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It's a lot easier with regexes than anything else, but a feature needs to be able to be prompted by more than one regex - as one notices users making common mistakes, one can add to the regexes to make them more lenient. (For example, the currency plugin will probably need to respond to "exchaeng" or some similar typo if that happens enough.)
There's no way to do it automatically, but as one notices users trying to use a feature in an "incorrect" way, one can make the feature respond to that way.
It's a simple rule: make the bot do what the user wants it to do, instead of the other way round, and just keep adapting to the users...