Ubuntu
linux package

[Jaunty] Volume wheel causes notification to go crazy and disables keyboard on a Toshiba Satellite U300

Bug #361840 reported by Marc Tardif on 2009-04-15

This bug report is a duplicate of: Bug #271706: Toshiba Satellite U300 volume wheel sticking. Edit Remove

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	Fedora	In Progress	Unknown	redhat-bugs #444440
	linux (Ubuntu)	Triaged	Medium	Canonical Kernel Team

Bug Description

I'm running Jaunty with the latest updates as of today and the volume wheel is causing problems on a Toshiba Satellite U300. First, if I just move the wheel a little bit, everything seems to work as expected. However, if I move it more, the notification window keeps blinking as if an event was continuously being sent to it. Furthermore, the keyboard is then disabled and I seem to need to reboot in order to regain use of my keyboard.

ProblemType: Bug
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 3716 F.... mixer_applet2
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf0700000 irq 22'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,1179ff50,00100003 HDA:11c11040,11790001,00100200'
   Controls : 15
   Simple ctrls : 10
DistroRelease: Ubuntu 9.04
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Uname: Linux 2.6.28-11-generic i686

Tags:

Revision history for this message

Marc Tardif (cr3) wrote on 2009-04-15:

AlsaDevices.txt Edit (290 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (47.5 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (2.1 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (7.2 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.1.txt Edit (124 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (544 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (610 bytes, text/plain; charset="utf-8")

Leann Ogasawara (leannogasawara) on 2009-04-15

affects:

alsa-driver (Ubuntu) → linux (Ubuntu)

Marc Tardif (cr3) on 2009-04-15

tags:

added: regression-potential

Revision history for this message

Marc Tardif (cr3) wrote on 2009-04-15: apport-collect data

Architecture: i386
Dependencies:

DistroRelease: Ubuntu 9.04
Package: linux None [modified: /var/lib/dpkg/info/linux.list]
PackageArchitecture: i386
ProcEnviron:
SHELL=/bin/bash
LANG=en_US.UTF-8
Uname: Linux 2.6.28-11-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message

Marc Tardif (cr3) wrote on 2009-04-15:

Architecture: i386
DistroRelease: Ubuntu 9.04
MachineType: TOSHIBA Satellite Pro U300
Package: linux-image-2.6.28-11-generic 2.6.28-11.41
PackageArchitecture: i386
ProcCmdLine: root=UUID=690de47e-599c-473d-a03b-a42f562f5757 ro quiet splash
ProcEnviron:
SHELL=/bin/bash
LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-11.41-generic
Uname: Linux 2.6.28-11-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message

Marc Tardif (cr3) wrote on 2009-04-15:

BootDmesg.txt Edit (47.5 KiB, text/plain)

Revision history for this message

Marc Tardif (cr3) wrote on 2009-04-15:

CurrentDmesg.txt Edit (1.1 KiB, text/plain)

Revision history for this message

Marc Tardif (cr3) wrote on 2009-04-15:

Dependencies.txt Edit (990 bytes, text/plain)

Revision history for this message

Marc Tardif (cr3) wrote on 2009-04-15:

HalComputerInfo.txt Edit (2.9 KiB, text/plain)

Revision history for this message

Marc Tardif (cr3) wrote on 2009-04-15:

Lspci.txt Edit (15.6 KiB, text/plain)

Revision history for this message

Marc Tardif (cr3) wrote on 2009-04-15:

Lsusb.txt Edit (440 bytes, text/plain)

Revision history for this message

Marc Tardif (cr3) wrote on 2009-04-15:

#10

ProcCpuinfo.txt Edit (1.3 KiB, text/plain)

Revision history for this message

Marc Tardif (cr3) wrote on 2009-04-15:

#11

ProcInterrupts.txt Edit (1.4 KiB, text/plain)

Revision history for this message

Marc Tardif (cr3) wrote on 2009-04-15:

#12

ProcModules.txt Edit (2.5 KiB, text/plain)

Revision history for this message

Leann Ogasawara (leannogasawara) wrote on 2009-04-16:

#13

After you trigger this issue, are you able to ssh into the machine? If so, anything interesting in dmesg or syslog?

Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

Marc Tardif (cr3) wrote on 2009-04-16:

#14

Yes, I can still ssh into the machine. Attaching the requested information in a bit...

Revision history for this message

Marc Tardif (cr3) wrote on 2009-04-16:

#15

dmesg output after the keyboard becomes inactive Edit (48.6 KiB, text/plain)

Revision history for this message

Marc Tardif (cr3) wrote on 2009-04-16:

#16

syslog file after the keyboard becomes inactive Edit (8.4 KiB, text/plain)

Leann Ogasawara (leannogasawara) on 2009-04-16

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Incomplete → Triaged

Revision history for this message

Marc Tardif (cr3) wrote on 2009-04-16:

#17

I seem to have been missing a few updates since beta. After installing the latest updates as of today, I still experience the same problem as before. However, the slight difference is that I could now ctrl-alt-f* to another terminal and then return to vt7, at which point the keyboard would start working again. I think I saw some xorg updates recently, so maybe this bug should be retargeted from linux to xorg.

By the way, I have heard of other people around the neighbourhood who experienced the same problem. One of these people actually has a System76 laptop, but I don't know of any bugs reported against this problem.

Ronald McCollam (fader) on 2009-04-20

Changed in linux (Ubuntu):
assignee:	nobody → canonical-kernel-team

Revision history for this message

molecule-eye (niburu1) wrote on 2009-04-24:

#18

I have a similar problem when using volume controls on my Gateway NX100X laptop. In particular, volume up gives the problem described in the original bug report. My keyboard is rendered useless and I have to log out (if I can manage) in order to get control back. Oddly volume down continues to work ok, but volume up doesn't. I'm suspicious that it might be caused by the new notification system.

Revision history for this message

molecule-eye (niburu1) wrote on 2009-04-25:

#19

The same thing happens when I press the mute button (and also volume up as I described in previous post). I notice others are having the same or similar problems: http://ubuntuforums.org/showthread.php?t=1107788

Steve Beattie (sbeattie) on 2009-04-28

tags:

added: jaunty regression-release
removed: regression-potential

Revision history for this message

Mehmet Gençer (mimhack) wrote on 2009-05-01:

#20

I have the same issue with volume button, also running on Toshiba Satellite U300. Here's what I see in the output of dmesg:

[17897.941134] [drm:i915_get_vblank_counter] *ERROR* trying to get vblank count for disabled pipe 1

Revision history for this message

Defcon1 (brentonhaven) wrote on 2009-05-10:

#21

Same issue on a Toshiba Satellite u305
It has been happening for the past 2 distributions.

Revision history for this message

molecule-eye (niburu1) wrote on 2009-05-10:

#22

Replacing pulseaudio with esound has slightly helped. Volume up still causes a blinking notification (which eventually goes away) but the keyboard is at least not rendered useless.

Revision history for this message

Giulio Spinozzi (giuliospinozzi) wrote on 2009-05-13:

#23

Also I've this problem, with toshiba u200. I think the problem is related to the new toshiba_acpi support for this kernel. Anyone can help us?

Revision history for this message

Andrea Gottardo (gozzi) wrote on 2009-05-14:

#24

I'm on a Toshiba Satellite U300 running Fedora 10.
Same issue in this distro too.
Please fix this!

Thanks

Bug Watch Updater (bug-watch-updater) on 2009-05-14

Changed in fedora:
status:	Unknown → In Progress

Bug Watch Updater (bug-watch-updater) on 2009-07-14

Changed in fedora:
status:	In Progress → Won't Fix

Bug Watch Updater (bug-watch-updater) on 2009-07-28

Changed in fedora:
status:	Won't Fix → In Progress

Report a bug

This report contains Public information

Everyone can see this information.

Duplicate of bug #271706 Remove

You are

Subscribing...

Edit bug mail

Other bug subscribers

Bug attachments

Add attachment

Remote bug watches

redhat-bugs #444440
[CLOSED WONTFIX] Edit

Bug watches keep track of this bug in other bug trackers.

Ubuntulinux package

[Jaunty] Volume wheel causes notification to go crazy and disables keyboard on a Toshiba Satellite U300

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
linux package