Dell Studio 15 (1535/1537) headphone jack no longer working in Intrepid 8.10 RC

If I add "options snd-hda-intel model=ref" to /etc/modprobe.d/alsa-base and reboot, I get sound out of my headphones but now when I unplug them I don't get sound out of my speakers.

I have a Dell Studio 15 which also uses snd-hda-intel. I see the same symptoms that the headphone socket turns off the main speakers but there is no output in the switching headphone socket. There is a second headphone socket in the machine which does not turn off the speakers, that ones does have sound. Very odd indeed.

I have the same symptoms:

after upgrade to Intrepid, plugging in headphones turns off the sound but gives nothing in the headphones.

I have a different machine: a Zareason Lightlap, ie Asus S62E

Additional comments:
In ALSA mixer control, even when I choose in the Preferences to have "headphone" slider turned on, no "headphone" slider is visible.

Also, making visible the "Surround" slider and unmuting it does seem to make the headphone jack work properly for me

That also happens to me. I have a Gateway T-1625 laptop and there is no headphone output since I've upgraded to Intrepid Ibex.

It does work when I turn on the laptop, but doesn't work anymore if I unplug and plug the headphone again. There is no "headphone" or "surround" slider in alsamixer here.

More information:
Neil@laptop:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: STAC92xx Analog [STAC92xx Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 1: HDMI [HDA ATI HDMI], device 3: ATI HDMI [ATI HDMI]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
Neil@laptop:~$ lspci | grep Audio
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
01:05.2 Audio device: ATI Technologies Inc Radeon X1200 Series Audio Controller
Neil@laptop:~$ uname -r
2.6.27-7-generic
Neil@laptop:~$

I can also hear a very fast sound coming from the headphone when I just plug it into the jack.

Today I dist-upgrade and 2.6.27-10 update solves my Dell 1535 problems. So, please check and close this bug if it's solved for you, too.

@Justin J Stark -- could you attach the output of lspci -vvnn to this bug report. I am looking to quirk this family of laptops and want to make sure your 1535 is already quirked. Also could you test the -proposed kernel 2.6.27-10.20 and see if your sound works there. Other reporters do indicate it may be fixed here for the 1535, but having a 1537 I am unable to confirm.

Pushed up a proposed quirk for the 1537 to the sound maintainers. Attaching patch.

This crossed with an official, equivalent patch. Backporting this.

Testers have indicated that the 1535 models are working on the current Intrepid. I have committed a fix for the 1537 to Intrepid.. Making this Fix Committed for Intrepid.

SRU Justification:

Impact: Some Dell models incorrectly intialise sound, leading to non-functional headphone support.

Fix Description: Add a machine specific Quirk to select the correct audio settings.

Patch: http://kernel.ubuntu.com/git?p=ubuntu/ubuntu-intrepid.git;a=commit;h=1e78af48934d3a7ae4025cd04da09dbfc8a2ad56

Risks: this is a machine model specific quirk, is already in the upstream kernel, and also in Jaunty.

TEST CASE: Boot Intrepid on affected machine and check sound on the headphone socket (socket nearest the front of the machine).

Tested this laptop with a Hardy kernel and the headphone does appear to work there correctly, so this fix is not needed there.

Andy do you think the Fix will work for dell studio 1737?

On Fri, Dec 12, 2008 at 11:42:47PM -0000, svenne wrote:
> Andy do you think the Fix will work for dell studio 1737?

There is a possibility, but no guarentee. The first question is does
adding the module quirk to /etc/modprobe.d/alsa-base (as below) fix your
sound problems:

    options snd-hda-intel model=dell-m6

Second what pci id's does your mother board report? We can find those
from the output of lspci -nnvv, if you could get that and attach it to
this bug.

This fix is now upstream. in the baseline our Jaunty kernels are now using.

adding the module quirk do not fix my problems.

My initial symptom:
-no sound at all when i plug a headphone on headphone jack #1 (no sound on the computer, no sound in my headphone)
-sounds every where when i plug my headphone on headphone jack #2 (sound out of my laptop and out of my headphone)

after the quirk:

-no sound at all when i plug a headphone on headphone jack #1 or jack #2 (no sound on the computer, no sound in my headphone)

On Sun, Dec 14, 2008 at 08:56:18PM -0000, svenne wrote:
> adding the module quirk do not fix my problems.
>
> My initial symptom:
> -no sound at all when i plug a headphone on headphone jack #1 (no sound on the computer, no sound in my headphone)
> -sounds every where when i plug my headphone on headphone jack #2 (sound out of my laptop and out of my headphone)
>
> after the quirk:
>
> -no sound at all when i plug a headphone on headphone jack #1 or jack #2
> (no sound on the computer, no sound in my headphone)
>
> ** Attachment added: "dell1737-pci_id.txt"
> http://launchpadlibrarian.net/20423556/dell1737-pci_id.txt

Hmmm thats interesting. Could you confirm the system name as listed on
the bottom. Mine is specifically called a stupid 1537 but it has a
different set of Subsystem id's than yours.

My studio 1537:

 Subsystem: Dell Device [1028:029f]

Your system:

 Subsystem: Dell Device [1028:02a0]

If you could confirm the official name of the machine that would be
helpful.

My system name is simply call Studio 1737, the dell studio with 17" widesrceen

thank you!

Ok as the Studio 1737 is differently wired we should file a new bug and mention the machine name and the Subsystem id above in the title. As this bug is already in a 'closing with fix commited' states.

Accepted into intrepid-proposed, please test and give feedback here. Please see https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you in advance!

I can confirm that the fix in intrepid-proposed works correctly on my dell 1537. I get sound from the head phone jack that previously did not output anything, and the other head phone jack works correctly by not outputting any sound through the speaker.

I had the same problem in HP Pavilion 1035EA which got corrected by upgrading to intrepid-proposed (from my 2.6.27.9 to 2.6.27.11).

Thanks for the information and fix!

2.6.27.11 fixes the mentioned issue on the Dell Dimension E521

This bug was fixed in the package linux - 2.6.27-11.25

---------------
linux (2.6.27-11.25) intrepid-proposed; urgency=low

  [ Jeff Layton ]

  * SAUCE: cifs: make sure we allocate enough storage for socket address
    - LP: #318565

linux (2.6.27-11.24) intrepid-proposed; urgency=low

  [ Stefan Bader ]

  * Revert "SAUCE: don't use buggy _BCL/_BCM/_BQC for backlight control"
    - LP: #311716
  * SAUCE: acpi: Hack to enable video and vendor backlight implementations
    - LP: #311716
  * SAUCE: Force vendor backlight control on ThinkPad T61
    - LP: #311716

  [ Upstream Kernel Changes ]

  * Revert "thinkpad_acpi: fingers off backlight if video.ko is serving
    this functionality"
    - LP: #311716

linux (2.6.27-11.23) intrepid-proposed; urgency=low

  [ Andy Whitcroft ]

  * SAUCE: don't use buggy _BCL/_BCM/_BQC for backlight control
    - LP: #311716, #314119

  [ Jim Lieb ]

  * SAUCE: atl2: add tx bytes statistic
    - LP: #268622

  [ Upstream Kernel Changes ]

  * i915: Save/restore MCHBAR_RENDER_STANDBY on GM965/GM45
    - LP: #276943

linux (2.6.27-11.22) intrepid-proposed; urgency=low

  [ Andy Whitcroft ]

  * Revert "synchronise our linux-libc-dev with the kernel userspace
    headers". It was causing regressions.
    - LP: #300803

  [ Brian Rogers ]

  * SAUCE: Add support for MSI TV@nywhere Plus remote
    - LP: #281647

  [ Tim Gardner ]

  * SAUCE: Dell laptop digital mic does not work, PCI 1028:0271
    - LP: #309508

  [ Upstream Kernel Changes ]

  * Revert "sched_clock: prevent scd->clock from moving backwards"
  * AMD IOMMU: enable device isolation per default
  * bonding: fix miimon failure counter
  * x86 Fix VMI crash on boot in 2.6.28-rc8
  * libata: fix Seagate NCQ+FLUSH blacklist
  * e1000e: fix double release of mutex
  * can: Fix CAN_(EFF|RTR)_FLAG handling in can_filter
  * can: omit received RTR frames for single ID filter lists
  * iwlwifi: clean key table in iwl_clear_stations_table function
  * net: eliminate warning from NETIF_F_UFO on bridge
  * unicode table for cp437
  * console ASCII glyph 1:1 mapping
  * key: fix setkey(8) policy set breakage
  * firewire: fw-ohci: fix IOMMU resource exhaustion
  * ieee1394: add quirk fix for Freecom HDD
  * SUNRPC: Fix a performance regression in the RPC authentication code
  * b1isa: fix b1isa_exit() to really remove registered capi controllers
  * macfb: Do not overflow fb_fix_screeninfo.id
  * setup_per_zone_pages_min(): take zone->lock instead of zone->lru_lock
  * xilinx_hwicap: remove improper wording in license statement
  * Linux 2.6.27.10 except for "iwlagn: fix RX skb alignment". Besides causing
    an ABI bump it only applies to machines using > 4K page size (such as PowerPC).
    Pick this one up on the next ABI bumping upload.
    - LP: #309731

linux (2.6.27-11.21) intrepid-proposed; urgency=low

  [ Andy Whitcroft ]

  * synchronise our linux-libc-dev with the kernel userspace headers
    - LP: #300803

  [ Jim Lieb ]

  * SAUCE: [PATCH 1/1] USB: Unusual devs patch for Nokia 5610
    - LP: #287701

  [ Michael Krufky ]

  * sms1xxx: use new firmware for Hauppauge WinTV MiniStick
    - LP: #299671
  * sms1xxx: add autodetection support for Hauppa...

Issue is either back on the Dell Dimension E521 or it was never fixed and my report was a false alarm (in that case, my apologies). Running 2.6.28-11-generic.