Ubuntu
openoffice.org package

soffice.bin crashed with SIGSEGV in IA__FcConfigSubstitute()

Bug #282441 reported by tdflanders on 2008-10-13

This bug report is a duplicate of: Bug #286175: evince crashed with SIGSEGV in FcConfigSubstituteWithPat(). Edit Remove

Affects		Status	Importance	Assigned to	Milestone
	openoffice.org (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Binary package hint: openoffice.org

thomas@thomas-laptop:~$ lsb_release -rd ; uname -a ; apt-cache policy linux linux-image linux-source-2.6.27 linux-headers-generic linux-restricted-modules update-manager network-manager jockey-gtk apport-gtk soffice.bin ; hwinfo +all log=hw_log
Description: Ubuntu intrepid (development branch)
Release: 8.10
Linux thomas-laptop 2.6.27-7-generic #1 SMP Fri Oct 10 03:55:24 UTC 2008 i686 GNU/Linux
linux:
  Installed: 2.6.27.7.8
  Candidate: 2.6.27.7.8
  Version table:
*** 2.6.27.7.8 0
        500 http://gb.archive.ubuntu.com intrepid/restricted Packages
        100 /var/lib/dpkg/status
linux-image:
  Installed: 2.6.27.7.8
  Candidate: 2.6.27.7.8
  Version table:
*** 2.6.27.7.8 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
linux-source-2.6.27:
  Installed: 2.6.27-7.10
  Candidate: 2.6.27-7.10
  Version table:
*** 2.6.27-7.10 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
linux-headers-generic:
  Installed: 2.6.27.7.8
  Candidate: 2.6.27.7.8
  Version table:
*** 2.6.27.7.8 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
linux-restricted-modules:
  Installed: 2.6.27.7.8
  Candidate: 2.6.27.7.8
  Version table:
*** 2.6.27.7.8 0
        500 http://gb.archive.ubuntu.com intrepid/restricted Packages
        100 /var/lib/dpkg/status
update-manager:
  Installed: 1:0.93.22
  Candidate: 1:0.93.22
  Version table:
*** 1:0.93.22 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
network-manager:
  Installed: 0.7~~svn20081008t224042-0ubuntu2
  Candidate: 0.7~~svn20081008t224042-0ubuntu2
  Version table:
*** 0.7~~svn20081008t224042-0ubuntu2 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
jockey-gtk:
  Installed: 0.5~beta1-0ubuntu3
  Candidate: 0.5~beta1-0ubuntu3
  Version table:
*** 0.5~beta1-0ubuntu3 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
apport-gtk:
  Installed: 0.117
  Candidate: 0.117
  Version table:
*** 0.117 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
W: Unable to locate package soffice.bin
thomas@thomas-laptop:~$

ProblemType: Crash
Architecture: i386
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/lib/openoffice/program/soffice.bin
Package: openoffice.org-core 1:2.4.1-9ubuntu2
ProcAttrCurrent: unconfined
ProcCmdline: /usr/lib/openoffice/program/soffice.bin -writer file:///home/thomas/Desktop/Desktop/Desktop/Windows%20Desktop/Beste.docx -splash-pipe=5
ProcCwd: /home/thomas
ProcEnviron:
PATH=/usr/lib/openoffice/program:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
LANG=en_GB.UTF-8
SHELL=/bin/bash
Signal: 11
SourcePackage: openoffice.org
StacktraceTop:
IA__FcConfigSubstitute (config=0xa318f10, p=0xad5c0c60,
psp::PrintFontManager::matchFont ()
?? ()
?? ()
Application::MergeSystemSettings ()
Title: soffice.bin crashed with SIGSEGV in IA__FcConfigSubstitute()
Uname: Linux 2.6.27-6-generic i686
UserGroups: adm admin audio cdrom dialout dip floppy fuse lpadmin plugdev vboxusers video

Tags:

Revision history for this message

tdflanders (thomasdelbeke) wrote on 2008-10-13:

hw_log Edit (300.8 KiB, text/plain)
Dependencies.txt Edit (3.0 KiB, text/plain; charset="utf-8")
Disassembly.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (63.4 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (796 bytes, text/plain; charset="utf-8")
Registers.txt Edit (540 bytes, text/plain; charset="utf-8")
Stacktrace.txt Edit (5.1 KiB, text/plain; charset="utf-8")
ThreadStacktrace.txt Edit (7.9 KiB, text/plain; charset="utf-8")

Revision history for this message

tdflanders (thomasdelbeke) wrote on 2008-10-13:

.xsession-errors Edit (7.3 KiB, text/plain)

Revision history for this message

Apport retracing service (apport) wrote on 2008-10-13: Symbolic stack trace

Stacktrace.txt (retraced) Edit (5.8 KiB, text/plain)

StacktraceTop:IA__FcConfigSubstitute (config=0xa318f10, p=0xad5c0c60, kind=FcMatchPattern)
psp::PrintFontManager::matchFont () from /usr/lib/openoffice/program/libpsp680li.so
GtkSalGraphics::updateSettings () from /usr/lib/openoffice/program/libvclplug_gtk680li.so
GtkSalFrame::UpdateSettings () from /usr/lib/openoffice/program/libvclplug_gtk680li.so
Application::MergeSystemSettings () from /usr/lib/openoffice/program/libvcl680li.so

Revision history for this message

Apport retracing service (apport) wrote on 2008-10-13: Symbolic threaded stack trace

ThreadStacktrace.txt (retraced) Edit (8.9 KiB, text/plain)

Changed in openoffice.org:
importance:	Undecided → Medium

Revision history for this message

Chris Cheney (ccheney) wrote on 2008-10-16:

Do you still have this problem with openoffice.org 1:2.4.1-11ubuntu2 in Ubuntu 8.10?

Changed in openoffice.org:
importance:	Medium → Undecided
status:	New → Incomplete

Revision history for this message

tdflanders (thomasdelbeke) wrote on 2008-10-17:

.xsession-errors Edit (3.4 KiB, text/plain)

Yes:

thomas@thomas-laptop:~$ lsb_release -rd ; uname -a ; apt-cache policy linux linux-image linux-source-2.6.27 linux-headers-generic linux-restricted-modules openoffice.org
Description: Ubuntu intrepid (development branch)
Release: 8.10
Linux thomas-laptop 2.6.27-7-generic #1 SMP Tue Oct 14 18:40:44 UTC 2008 i686 GNU/Linux
linux:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
*** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/restricted Packages
        100 /var/lib/dpkg/status
linux-image:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
*** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
linux-source-2.6.27:
  Installed: 2.6.27-7.11
  Candidate: 2.6.27-7.11
  Version table:
*** 2.6.27-7.11 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
linux-headers-generic:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
*** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
linux-restricted-modules:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
*** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/restricted Packages
        100 /var/lib/dpkg/status
openoffice.org:
  Installed: 1:2.4.1-11ubuntu2
  Candidate: 1:2.4.1-11ubuntu2
  Version table:
*** 1:2.4.1-11ubuntu2 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
thomas@thomas-laptop:~$

(soffice:22512): Gtk-WARNING **: GtkSpinButton: setting an adjustment with non-zero page size is deprecated
checking for valid crashreport now
checking for valid crashreport now

Revision history for this message

tdflanders (thomasdelbeke) wrote on 2008-10-18:

valgrind.log Edit (16.1 KiB, text/plain)

Sorry,

I have to download more debug symbols. Maybe the attached files can help you out in the mean time.

thomas@thomas-laptop:~$ lsb_release -rd ; uname -a ; apt-cache policy linux linux-image linux-source-2.6.27 linux-headers-generic linux-restricted-modules soffice
Description: Ubuntu intrepid (development branch)
Release: 8.10
Linux thomas-laptop 2.6.27-7-generic #1 SMP Fri Oct 17 22:24:21 UTC 2008 i686 GNU/Linux
linux:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
*** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/restricted Packages
        100 /var/lib/dpkg/status
linux-image:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
*** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
linux-source-2.6.27:
  Installed: 2.6.27-7.12
  Candidate: 2.6.27-7.12
  Version table:
*** 2.6.27-7.12 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
linux-headers-generic:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
*** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
linux-restricted-modules:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
*** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/restricted Packages
        100 /var/lib/dpkg/status
W: Unable to locate package soffice
thomas@thomas-laptop:~$ lsb_release -rd ; uname -a ; apt-cache policy linux linux-image linux-source-2.6.27 linux-headers-generic linux-restricted-modules openoffice.org
Description: Ubuntu intrepid (development branch)
Release: 8.10
Linux thomas-laptop 2.6.27-7-generic #1 SMP Fri Oct 17 22:24:21 UTC 2008 i686 GNU/Linux
linux:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
*** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/restricted Packages
        100 /var/lib/dpkg/status
linux-image:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
*** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
linux-source-2.6.27:
  Installed: 2.6.27-7.12
  Candidate: 2.6.27-7.12
  Version table:
*** 2.6.27-7.12 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
linux-headers-generic:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
*** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
linux-restricted-modules:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
*** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/restricted Packages
        100 /var/lib/dpkg/status
openoffice.org:
  Installed: 1:2.4.1-11ubuntu2
  Candidate: 1:2.4.1-11ubuntu2
  Version table:
*** 1:2.4.1-11ubuntu2 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
thomas@thomas-laptop:~$

Sorry,

I have to download more debug symbols. Maybe the attached files can help you out in the mean time.

thomas@thomas-laptop:~$ lsb_release -rd ; uname -a ; apt-cache policy linux linux-image linux-source-2.6.27 linux-headers-generic linux-restricted-modules soffice
Description:	Ubuntu intrepid (development branch)
Release:	8.10
Linux thomas-laptop 2.6.27-7-generic #1 SMP Fri Oct 17 22:24:21 UTC 2008 i686 GNU/Linux
linux:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
 *** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/restricted Packages
        100 /var/lib/dpkg/status
linux-image:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
 *** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
linux-source-2.6.27:
  Installed: 2.6.27-7.12
  Candidate: 2.6.27-7.12
  Version table:
 *** 2.6.27-7.12 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
linux-headers-generic:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
 *** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
linux-restricted-modules:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
 *** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/restricted Packages
        100 /var/lib/dpkg/status
W: Unable to locate package soffice
thomas@thomas-laptop:~$ lsb_release -rd ; uname -a ; apt-cache policy linux linux-image linux-source-2.6.27 linux-headers-generic linux-restricted-modules openoffice.org
Description:	Ubuntu intrepid (development branch)
Release:	8.10
Linux thomas-laptop 2.6.27-7-generic #1 SMP Fri Oct 17 22:24:21 UTC 2008 i686 GNU/Linux
linux:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
 *** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/restricted Packages
        100 /var/lib/dpkg/status
linux-image:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
 *** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
linux-source-2.6.27:
  Installed: 2.6.27-7.12
  Candidate: 2.6.27-7.12
  Version table:
 *** 2.6.27-7.12 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
linux-headers-generic:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
 *** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
linux-restricted-modules:
  Installed: 2.6.27.7.10
  Candidate: 2.6.27.7.10
  Version table:
 *** 2.6.27.7.10 0
        500 http://gb.archive.ubuntu.com intrepid/restricted Packages
        100 /var/lib/dpkg/status
openoffice.org:
  Installed: 1:2.4.1-11ubuntu2
  Candidate: 1:2.4.1-11ubuntu2
  Version table:
 *** 1:2.4.1-11ubuntu2 0
        500 http://gb.archive.ubuntu.com intrepid/main Packages
        100 /var/lib/dpkg/status
thomas@thomas-laptop:~$

Revision history for this message

tdflanders (thomasdelbeke) wrote on 2008-10-18:

gdb-soffice.bin.txt Edit (27.0 KiB, text/plain)

Revision history for this message

tdflanders (thomasdelbeke) wrote on 2008-10-18:

.xsession-errors Edit (2.1 KiB, text/plain)

Revision history for this message

tdflanders (thomasdelbeke) wrote on 2008-10-18:

#10

gdb-soffice.bin.txt Edit (48.2 KiB, text/plain)

Revision history for this message

tdflanders (thomasdelbeke) wrote on 2008-10-18:

#11

.xsession-errors Edit (4.6 KiB, text/plain)

Program received signal SIGSEGV, Segmentation fault.
[Switching to Thread 0xb50c9a10 (LWP 7626)]
IA__FcConfigSubstituteWithPat (config=0x95d8038, p=0xa305838, p_pat=0x0, kind=FcMatchPattern) at fccfg.c:1356
1356 fccfg.c: No such file or directory.
in fccfg.c
Current language: auto; currently c
(gdb) continue
Continuing.

Program received signal SIGSEGV, Segmentation fault.
0xb52139cc in IA__FcConfigSubstituteWithPat (config=0x95d8038, p=0x92d9270, p_pat=0x95ccf58, kind=FcMatchFont) at fccfg.c:1351
1351 in fccfg.c
(gdb) continue
Continuing.

Chris Cheney (ccheney) on 2008-10-27