Ubuntu
openoffice.org package

[ooo-build] writer crashes after loading certain files

Bug #272825 reported by Jim Fuqua
2
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Fix Released
Low
Chris Cheney
Ubuntu jaunty-alpha-3

Bug Description

Binary package hint: openoffice.org

When the attached file is first loaded it does not crash immediately, but does after a moment of use. Usually it crashes after the cursor passes over a link or the scroll bar.

On recovery it crashes immediately.

It also crashes in Microsoft Word.

The material in the file is mostly public material (Sixth Circuit Court of Appeals case), but some links and annotations may be subject to copyright. It is possible that some form of copy protection is involved. The file was constructed with a single cut and paste from a web site.

I have experienced similar problems with other files constructed by cutting and pasting from that web site.

It crashes in OO both on both Ubuntu and Windows 2000 and on Microsoft Word 2000 on Windows 2000.

ProblemType: Bug
Architecture: amd64
Date: Sun Sep 21 11:31:36 2008
DistroRelease: Ubuntu 8.04
NonfreeKernelModules: nvidia
Package: openoffice.org-core 1:2.4.1-1ubuntu2
PackageArchitecture: amd64
ProcEnviron:
 PATH=/usr/lib/openoffice/program:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.24-21-generic x86_64

Tags: apport-bug
Revision history for this message
Jim Fuqua (jim-fuqua-deactivatedaccount) wrote :
Revision history for this message
Chris Cheney (ccheney) wrote :

Do you still have this problem with openoffice.org 1:2.4.1-9ubuntu2 in Ubuntu 8.10?

Changed in openoffice.org:
status: New → Incomplete
Revision history for this message
Chris Cheney (ccheney) wrote :

Confirmed crashes OOo 1:2.4.1-11ubuntu2 on Ubuntu 8.10.

Changed in openoffice.org:
status: Incomplete → Confirmed
Revision history for this message
Chris Cheney (ccheney) wrote :

Does not crash official openoffice.org 2.4.1 so this appears to be an ooo-build issue, need to verify if it is corrected in OOo 3.0 ooo-build.

Changed in openoffice.org:
importance: Undecided → Low
milestone: none → jaunty-alpha-1
status: Confirmed → Triaged
Chris Cheney (ccheney)
Changed in openoffice.org:
milestone: jaunty-alpha-1 → jaunty-alpha-2
Revision history for this message
Jim Fuqua (jim-fuqua-deactivatedaccount) wrote : Re: [Bug 272825] Re: writer crashes after loading certain files

Chris, I am sorry that I did not reply sooner. I just noticed your
email today.

I am running OpenOffice 1.2.4.1-1Ubuntu2.1 Thu Nov 20 09:02:58 UTC 2008

It crashed when I loaded the attached file today. When restarted it
crashed on trying to recover the same file.

I think it has something to do with the links. When I save a file like
this as a doc file I have the same problem both in OO and Word. OO has
no easy way that I know of to disable all links and fields in a document
at once, but it can be done in Word with ^Shift F9. Once this is done
to a document the crashing does not occur.

The problem may be some type of copy protection. All of the documents
were copied and pasted from the web. All are court cases from WestLaw.
All are contain many links.

Jim Fuqua

Chris Cheney wrote:
> Do you still have this problem with openoffice.org 1:2.4.1-9ubuntu2 in
> Ubuntu 8.10?
>
> ** Changed in: openoffice.org (Ubuntu)
> Status: New => Incomplete
>
>

Revision history for this message
Chris Cheney (ccheney) wrote :

This appears to be corrected in openoffice.org 1:3.0.0-6ubuntu1 that will be compiled by the time Jaunty alpha3 is released and is already available in the ppa for hardy/intrepid.

Thanks,
Chris Cheney

Changed in openoffice.org:
milestone: jaunty-alpha-2 → jaunty-alpha-3
assignee: nobody → ccheney
Chris Cheney (ccheney)
Changed in openoffice.org:
status: Triaged → Fix Released
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