HPLIP

OfficeJet Pro l7680 picture printing problems

Bug #218985 reported by sqn.llc
8
Affects Status Importance Assigned to Milestone
HPLIP
Incomplete
Undecided
Unassigned
Nominated for Hplip-2.8.4 by Thierry

Bug Description

I had an Officejet J6480 which worked great in Linux -- I remember that when I wanted to print a borderless picture I would select one of the fullbleed options. I upgraded to an Office Jet Pro L7680 and found that when installed the printer did not have a full bleed option. In fact, half the time (literally) I try to print any picture on the printer it reboots itself.

I know the printer has fullbleed capabilities, and is a photo printer, but it refuses to reliably print pictures (from F-spot, from Gimp, or from Eye of Gnome). In CUPs and the HP Device manager there simply is no full bleed option.

Revision history for this message
sqn.llc (ghetto2ivy) wrote :

Having now installed Hardy -- this printer simply refuses to print in linux at all. It works perfectly in windows, and prints nice photos from the built in card reader. It freezes every time I turn on my computers, and always has the status "processing" when i go to print something -- but a visit to the web page shows there is nothing processing.

I bought an HP because of its supposed linux support, only to find that there is no technical support by phone.

Revision history for this message
zertz (zertz) wrote :

I am also interested in this bug. It would be very nice to have it fixed by the Intrepid Ibex release. I notice this bug was filed 4 months ago with no replies

Revision history for this message
Thierry (thierry-coutelier) wrote :

OH yes please fix this bug as soon as possible.
If I select Photo paper type the printer just crashes.

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) wrote :

Sorry for the delay. We can reproduce this and are looking at it.

Thanks for your support.

Aaron

Changed in hplip:
assignee: nobody → kalosaurusrex
status: New → Confirmed
Revision history for this message
Bernardo Damele A. G. (inquis) wrote :

Did you come to a solution of this issue? I am going to buy this printer soon and am just waiting to be sure it's fixed..

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) wrote :

Please retest with the latest HPLIP.

Thanks!

Aaron

Changed in hplip:
status: Confirmed → Incomplete
Revision history for this message
Thierry (thierry-coutelier) wrote :

Hello,

I tested the latest driver: 3.9.2 under Kubuntu 8.10 and I was able to print a Photo :)
I did not do more tests for the moment but printing a photo was a major concern.

Thank you very much.

Thierry.

Revision history for this message
Thierry (thierry-coutelier) wrote :

I now installed the latest Kubunutu 11.10 oneiric with HPLIP 3.11.7
and I get the same problem.

Was the fix only checked-in for a signle release ?

It would be nice to have this fixed when upgrading or installing a new PC.

I am not able to install the 3.9.2. even after I installed some more GCC libraries, automake ...

NSTALL MISSING REQUIRED DEPENDENCIES
-------------------------------------
warning: There are 7 missing REQUIRED dependencies.
note: Installation of dependencies requires an active internet connection.
warning: Missing REQUIRED dependency: gcc (gcc - GNU Project C and C++ Compiler)
warning: This installer cannot install 'gcc' for your distro/OS and/or version.
error: Installation cannot continue without this dependency. Please manually install this dependency and re-run this installer.

Revision history for this message
René Fritz (ubuntu-colorcube) wrote :

I can confirm this.

With kubuntu precise and hplip 3.12.2/3.12.4 the printer crash when photo printing is selected.
This worked before.

Do you need any further information?

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.
Subscribing...

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.