I have reinstalled ubuntu inot my Gazelle Notebook computer. However, even after several updates, it sill will not shut down on its own when I am power out.

Hello,

This project is only for issues with the Ubuntu One Single Sign-On service, and the problem you describe does not seem to be directly with the sign-on service. Further, the problem you describe is not a bug but probably a support request, so here are some pointers for the correct places to get help:

If you need help with general Ubuntu issues you have two main choices.

The first is to rely on free support provided by the Ubuntu community. For this please visit https://www.ubuntu.com/support/community-support or post your questions directly in http://askubuntu.com/ or https://ubuntuforums.org/.

The second if you're looking for commercial-grade support, is to check out Canonical's support offerings for Ubuntu at https://www.ubuntu.com/support.

I hope this helps you find a solution to your issue.

Regards,

- Daniel

Dear Mr. Manrique:
   Thank you very much for replying! You have given me several helpful options.
                          Respectfully,
                          Larry Rodgers

> On Sep 12, 2023, at 10:36 AM, Daniel Manrique <email address hidden> wrote:
>
> Hello,
>
> This project is only for issues with the Ubuntu One Single Sign-On
> service, and the problem you describe does not seem to be directly with
> the sign-on service. Further, the problem you describe is not a bug but
> probably a support request, so here are some pointers for the correct
> places to get help:
>
> If you need help with general Ubuntu issues you have two main choices.
>
> The first is to rely on free support provided by the Ubuntu community.
> For this please visit https://www.ubuntu.com/support/community-support
> or post your questions directly in http://askubuntu.com/ or
> https://ubuntuforums.org/.
>
> The second if you're looking for commercial-grade support, is to check
> out Canonical's support offerings for Ubuntu at
> https://www.ubuntu.com/support.
>
> I hope this helps you find a solution to your issue.
>
> Regards,
>
> - Daniel
>
>
> ** Changed in: canonical-identity-provider
> Status: New => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2035237
>
> Title:
> I have reinstalled ubuntu inot my Gazelle Notebook computer. However,
> even after several updates, it sill will not shut down on its own when
> I am power out.
>
> Status in Canonical SSO provider:
> Invalid
>
> Bug description:
> My Gazelle is working rather well. It is updating. I can use it
> normally. However, when I power down, the computer will not turn off.
> I have to use the emergency powering off technique by pressing the
> power button until the machine shuts down. otherwise, the machine
> freezes at the log in page when shutting down.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/canonical-identity-provider/+bug/2035237/+subscriptions
>