Bluetooth is scanning for devices but it does not find anything, even if I have bluetooth devices close to the laptop

Bug #2034106 reported by aleks
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I had the same problem with the previous version of Ubuntu, but I updated to Ubuntu 23.04, because I was thinking that with the update the bug would be fixed. I can turn on or off Bluetooth on my Asus Vivobook, but nothing happens, it does not find any device, like smartphone, speaker, etc.

I did a little research on forums, and it seems that there is not a problem with the laptop's Bluetooth adapter, but with the kernel. So I decided to try this and it seems that if I boot Kernel version 6.0.19 everything is working fine.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: ubuntu-release-upgrader-core 1:23.04.6
ProcVersionSignature: Ubuntu 6.2.0-32.32-generic 6.2.16
Uname: Linux 6.2.0-32-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep 5 10:21:56 2023
InstallationDate: Installed on 2023-08-26 (9 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
VarLogDistupgradeTermlog:

Revision history for this message
aleks (aleks27) wrote :
Revision history for this message
Alex Murray (alexmurray) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type: Private Security → Public
Revision history for this message
aleks (aleks27) wrote : Re: [Bug 2034106] Re: Bluetooth is scanning for devices but it does not find anything, even if I have bluetooth devices close to the laptop

Thanks for your answer! You are right, it is not a security bug. However, I
have a question: do you know if there are chances that this bug will get
fixed?
Thanks a lot :)

On Wed, Sep 6, 2023 at 3:45 AM Alex Murray <email address hidden>
wrote:

> Thanks for taking the time to report this bug and helping to make Ubuntu
> better. We appreciate the difficulties you are facing, but this appears
> to be a "regular" (non-security) bug. I have unmarked it as a security
> issue since this bug does not show evidence of allowing attackers to
> cross privilege boundaries nor directly cause loss of data/privacy.
> Please feel free to report any other bugs you may find.
>
> ** Information type changed from Private Security to Public
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2034106
>
> Title:
> Bluetooth is scanning for devices but it does not find anything, even
> if I have bluetooth devices close to the laptop
>
> Status in ubuntu-release-upgrader package in Ubuntu:
> New
>
> Bug description:
> I had the same problem with the previous version of Ubuntu, but I
> updated to Ubuntu 23.04, because I was thinking that with the update
> the bug would be fixed. I can turn on or off Bluetooth on my Asus
> Vivobook, but nothing happens, it does not find any device, like
> smartphone, speaker, etc.
>
> I did a little research on forums, and it seems that there is not a
> problem with the laptop's Bluetooth adapter, but with the kernel. So I
> decided to try this and it seems that if I boot Kernel version 6.0.19
> everything is working fine.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 23.04
> Package: ubuntu-release-upgrader-core 1:23.04.6
> ProcVersionSignature: Ubuntu 6.2.0-32.32-generic 6.2.16
> Uname: Linux 6.2.0-32-generic x86_64
> ApportVersion: 2.26.1-0ubuntu2
> Architecture: amd64
> CasperMD5CheckResult: pass
> CrashDB: ubuntu
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Sep 5 10:21:56 2023
> InstallationDate: Installed on 2023-08-26 (9 days ago)
> InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64
> (20230807.2)
> PackageArchitecture: all
> SourcePackage: ubuntu-release-upgrader
> Symptom: release-upgrade
> UpgradeStatus: No upgrade log present (probably fresh install)
> VarLogDistupgradeTermlog:
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2034106/+subscriptions
>
>

Nick Rosbrook (enr0n)
affects: ubuntu-release-upgrader (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
aleks (aleks27) wrote :

Hey! Is there a fix for this bug? I'm waiting so I can use bluetooth again :)

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