ethernet r8169 not working on 22.04

Bug #2031448 reported by steve sheriff
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-hwe-6.2 (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

6.2.0-26-generic

lsb_release -rd
Description: Ubuntu 22.04.3 LTS
Release: 22.04

The ethernet port is unavailable:
nmcli gives
enp1s0: unavailable
        "Realtek RTL8111/8168/8411"
        ethernet (r8169), 68:1D:EF:33:55:E8, hw, mtu 1500

nmcli con show
NAME UUID TYPE DEVICE
Dragonet_5G-irbddq e60e8a3a-68d9-4167-b384-675ae682ed88 wifi wlp2s0
Dragonet_irbddq 05fec9e3-6922-4335-9c04-055fbf20f2fc wifi --
wired-1 8db4c7d2-2100-4e49-b40b-0c04794f2a52 ethernet --

sudo nmcli con up 'wired-1'
[sudo] password for steve:
Error: Connection activation failed: No suitable device found for this connection (device enp1s0 not available because device has no carrier).

This is the same with or wothout a cable pluggen in.

I expect the ethernet port to connect.

I've tried installing r8168-dkms and blacklisting r8169 but the systtem then becomes so slow as to be unusable.

TIA

Revision history for this message
Juerg Haefliger (juergh) wrote :

Can you attached the output of 'dmesg' and 'lspci -vvv'?

affects: linux-meta-hwe-6.2 (Ubuntu) → linux-hwe-6.2 (Ubuntu)
Revision history for this message
steve sheriff (stevelcb) wrote (last edit ):

Hi

lspci -vvv attached

Thanks

Revision history for this message
steve sheriff (stevelcb) wrote :
Revision history for this message
steve sheriff (stevelcb) wrote :

It works on other computers, Just not on this one.
Please cancel the bug report.
Thanks

Revision history for this message
Juerg Haefliger (juergh) wrote :

It's still a problem though. Maybe related: bug 2031537 although you're not suffering from a transmit queue timeout.

Changed in linux-hwe-6.2 (Ubuntu):
status: New → Incomplete
Revision history for this message
Larry Chiang (larry0806) wrote :
Download full text (7.0 KiB)

Dear Teams,

  I think it's critical issue, it will let PC / Laptop / Server unstable if you're using realtek 6110-6189.

my dmesg as below:
16558.842853] ------------[ cut here ]------------
[16558.842856] NETDEV WATCHDOG: enp1s0 (r8169): transmit queue 0 timed out
[16558.842869] WARNING: CPU: 0 PID: 0 at net/sched/sch_generic.c:525 dev_watchdog+0x21f/0x230
[16558.842874] Modules linked in: rfcomm l2tp_ppp l2tp_netlink l2tp_core ip6_udp_tunnel udp_tunnel pppox xt_conntrack nft_chain_nat xt_MASQUERADE nf_nat nf_conntrack_netlink nf_conntrack nf_defrag_ipv6 nf_defrag_ipv4 xt_addrtype nft_compat nf_tables libcrc32c nfnetlink br_netfilter bridge stp llc xfrm_user xfrm_algo nls_utf8 cifs cifs_arc4 cifs_md4 fscache netfs cmac algif_hash algif_skcipher af_alg bnep snd_ctl_led overlay snd_soc_skl_hda_dsp snd_soc_intel_hda_dsp_common snd_soc_hdac_hdmi snd_sof_probes snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_codec_generic ledtrig_audio snd_soc_dmic snd_sof_pci_intel_cnl snd_sof_intel_hda_common soundwire_intel soundwire_generic_allocation soundwire_cadence snd_sof_intel_hda snd_sof_pci snd_sof_xtensa_dsp snd_sof snd_sof_utils snd_soc_hdac_hda snd_hda_ext_core snd_soc_acpi_intel_match snd_soc_acpi soundwire_bus snd_soc_core intel_tcc_cooling snd_compress ac97_bus snd_pcm_dmaengine x86_pkg_temp_thermal intel_powerclamp snd_hda_intel
[16558.842930] snd_intel_dspcfg coretemp snd_intel_sdw_acpi mei_pxp binfmt_misc snd_hda_codec snd_hda_core kvm_intel mei_hdcp intel_rapl_msr snd_hwdep nls_iso8859_1 i915 kvm irqbypass crct10dif_pclmul snd_pcm polyval_clmulni polyval_generic ghash_clmulni_intel sha512_ssse3 iwlmvm aesni_intel snd_seq_midi snd_seq_midi_event uvcvideo crypto_simd cryptd snd_rawmidi videobuf2_vmalloc rapl drm_buddy intel_cstate videobuf2_memops btusb ttm btrtl mac80211 videobuf2_v4l2 snd_seq drm_display_helper videodev hp_wmi btbcm cec btintel sparse_keymap processor_thermal_device_pci_legacy videobuf2_common rc_core btmtk snd_seq_device libarc4 serio_raw platform_profile wmi_bmof cmdlinepart mc input_leds joydev processor_thermal_device snd_timer bluetooth drm_kms_helper iwlwifi spi_nor processor_thermal_rfim mtd snd i2c_algo_bit syscopyarea processor_thermal_mbox ee1004 ecdh_generic cfg80211 ecc soundcore processor_thermal_rapl sysfillrect mei_me hid_multitouch sysimgblt intel_rapl_common hp_accel mei
[16558.842995] intel_soc_dts_iosf intel_pch_thermal int3403_thermal lis3lv02d int340x_thermal_zone int3400_thermal acpi_thermal_rel wireless_hotkey mac_hid acpi_pad sch_fq_codel msr parport_pc ppdev lp parport drm ramoops reed_solomon pstore_blk pstore_zone efi_pstore ip_tables x_tables autofs4 usbhid hid_generic nvme i2c_i801 spi_intel_pci crc32_pclmul i2c_smbus spi_intel r8169 ucsi_acpi sdhci_pci nvme_core cqhci ahci typec_ucsi intel_lpss_pci sdhci nvme_common xhci_pci intel_lpss realtek libahci idma64 xhci_pci_renesas typec i2c_hid_acpi i2c_hid hid video wmi pinctrl_cannonlake
[16558.843047] CPU: 0 PID: 0 Comm: swapper/0 Not tainted 6.2.0-26-generic #26~22.04.1-Ubuntu
[16558.843048] Hardware name: HP HP ProBook 430 G7/869B, BIOS S71 Ver. 01.10.00 07/27/2021
[16558.843049] RIP: 0010:dev_watchdog+0x21f/0x230
[16558.843052] Code: 00 e9 ...

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Revision history for this message
Juerg Haefliger (juergh) wrote (last edit ):

I'm treating this as a duplicate of bug 2031537 so lets move the discussion there.

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