Eye of Gnome eog can't properly print this jpg picture. Instead prints black page.

Bug #2030340 reported by Ernest Kowalczyk
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
eog (Ubuntu)
Confirmed
High
Unassigned

Bug Description

So I have this jpg picture. When I try to print it using the "print" option in eog what I get is a page fully covered in black ink instead of a colorful image. GThumb for example is able to print the image correctly.

I have no idea whether there is something wrong with the image file itself or the printing algorithm. Some of the image viewing programs that print this image correctly are: gthumb, shotwell, LXImage-qt. Some of the programs that can't print it correctly: eog, Loupe (flatpak), linuxmint's xviewer, eye of mate.

original problematic image: https://i.postimg.cc/hc36QKFC/zlote-wybrzeze-czarnego-morza-4963-180570-468000-542x452.jpg
how eog behaves: https://i.postimg.cc/fWQmTHMD/Screenshot-from-2023-08-07-01-18-12.png
how gthumb behaves: https://i.postimg.cc/xQwKRdMh/Screenshot-from-2023-08-07-01-17-58.png

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: eog 44.0-1
ProcVersionSignature: Ubuntu 6.2.0-26.26-generic 6.2.13
Uname: Linux 6.2.0-26-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 7 01:00:54 2023
InstallationDate: Installed on 2022-12-13 (236 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
SourcePackage: eog
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Ernest Kowalczyk (ernest-kowalczyk) wrote :
Revision history for this message
Ernest Kowalczyk (ernest-kowalczyk) wrote :
Revision history for this message
Ernest Kowalczyk (ernest-kowalczyk) wrote :
description: updated
description: updated
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks, confirmed and that's still an issue in 23.10. Could you perhaps report it upstream on https://gitlab.gnome.org/GNOME/eog/-/issues ?

Changed in eog (Ubuntu):
importance: Undecided → High
status: New → Confirmed
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.