simple scan does not find the scanner
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
simple-scan (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
simple scan does not find the scanner but scan seems ok.
DEBUG: scanner.vala:348: sane_get_devices () -> SANE_STATUS_GOOD
On same PC different partition scan works fine.
corrado@
[+0.00s] DEBUG: simple-
[+0.00s] DEBUG: unsetenv() is not thread-safe and should not be used after threads are created
[+0.08s] DEBUG: app-window.
[+0.08s] DEBUG: app-window.
[+0.10s] DEBUG: scanner.vala:1619: sane_init () -> SANE_STATUS_GOOD
[+0.10s] DEBUG: scanner.vala:1625: SANE version 1.2.1
[+0.10s] DEBUG: scanner.vala:1686: Requesting redetection of scan devices
[+0.10s] DEBUG: scanner.vala:863: Processing request
[+0.24s] DEBUG: app-window.
[+0.40s] DEBUG: app-window.
[+7.62s] DEBUG: scanner.vala:348: sane_get_devices () -> SANE_STATUS_GOOD
[+7.62s] DEBUG: scanner.vala:1686: Requesting redetection of scan devices
[+7.62s] DEBUG: scanner.vala:863: Processing request
[+7.78s] DEBUG: app-window.
[+12.93s] DEBUG: scanner.vala:348: sane_get_devices () -> SANE_STATUS_GOOD
[+13.03s] DEBUG: app-window.
corrado@
Bus 004 Device 002: ID 2109:0815 VIA Labs, Inc. USB3.0 Hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 148f:2573 Ralink Technology, Corp. RT2501/RT2573 Wireless Adapter
Bus 003 Device 004: ID 3938:1191 2.4G Wireless Mouse
Bus 003 Device 002: ID 2109:2815 VIA Labs, Inc. USB2.0 Hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 05e3:0626 Genesys Logic, Inc. Hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 058f:6377 Alcor Micro Corp. AU6375 4-LUN card reader
Bus 001 Device 006: ID 145f:02a9 Trust Trust Wireless Mouse
Bus 001 Device 004: ID 05e3:0610 Genesys Logic, Inc. Hub
Bus 001 Device 003: ID 03f0:c911 HP, Inc Officejet 2620 series
Bus 001 Device 002: ID 046d:0990 Logitech, Inc. QuickCam Pro 9000
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
corrado@
System:
Host: corrado-n16-mm-0722 Kernel: 6.3.0-7-generic arch: x86_64 bits: 64
compiler: N/A Desktop: GNOME v: 44.3 Distro: Ubuntu 23.10 (Mantic Minotaur)
CPU:
Info: quad core model: 12th Gen Intel Core i3-12100 bits: 64 type: MT MCP
arch: Alder Lake rev: 5 cache: L1: 320 KiB L2: 5 MiB L3: 12 MiB
Speed (MHz): avg: 3300 min/max: 800/5500 cores: 1: 3300 2: 3300 3: 3300
4: 3300 5: 3300 6: 3300 7: 3300 8: 3300 bogomips: 52838
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel Alder Lake-S GT1 [UHD Graphics 730] vendor: ASUSTeK
driver: i915 v: kernel arch: Gen-12.2 bus-ID: 00:02.0
Device-2: Logitech QuickCam Pro 9000 driver: snd-usb-
type: USB bus-ID: 1-1:2
Display: wayland server: X.Org v: 1.23.1.1 with: Xwayland v: 23.1.1
compositor: gnome-shell driver: dri: iris gpu: i915
resolution: 1920x1080~60Hz
API: OpenGL v: 4.6 Mesa 23.1.3-1ubuntu1 renderer: Mesa Intel UHD Graphics
730 (ADL-S GT1) direct-render: Yes
corrado@
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: simple-scan 44.0-1
ProcVersionSign
Uname: Linux 6.3.0-7-generic x86_64
ApportVersion: 2.26.1-0ubuntu3
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Tue Jul 25 15:55:15 2023
InstallationDate: Installed on 2023-07-22 (2 days ago)
InstallationMedia: Ubuntu 23.10 "Mantic Minotaur" - Daily amd64 (20230722)
MachineType: ASUS System Product Name
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-
XDG_RUNTIME_
ProcKernelCmdLine: BOOT_IMAGE=
SimpleScanLog:
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/01/2022
dmi.bios.release: 14.2
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1402
dmi.board.
dmi.board.name: PRIME H610M-E D4
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.
dmi.sys.vendor: ASUS
Changed in simple-scan (Ubuntu): | |
status: | New → Fix Released |
Problem solved after updates suggested in: https:/ /bugs.launchpad .net/ubuntu/ +source/ gnome-control- center/ +bug/2033059