MAAS

Fresh MAAS 3.2 install failed to find controller

Bug #1983624 reported by Carlos R Laguna Mendoza
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
MAAS
Fix Released
Critical
Christian Grabowski
MAAS 3.3.0-beta1
3.2
Fix Released
Critical
Christian Grabowski
MAAS 3.2.2

Bug Description

I installed a fresh 3.2 MAAS using the doc here : https://maas.io/docs/how-to-install-maas
MAAS was successfully installed, but it seems that there is a bug because my “Controllers” page is empty, even though the rack controller is running on the same node.

This happen using snap and the package version in ubuntu 20.04 and 22.04.

There is a discussion on discourse.maas.io:

https://discourse.maas.io/t/fresh-maas-3-2-install-failed-to-find-controller/6256

https://discourse.maas.io/t/controllers-not-displaying-servers-after-update-3-2-1/6254

https://discourse.maas.io/t/maas-3-2-fresh-install-stuck-at-region-importing/6252

Related branches

~cgrabowski/maas:fix_counting_ha_vlans_backport_to_3.2
Alexsander de Souza: Approve
MAAS Lander: Approve
Diff: 36 lines (+17/-0)
2 files modified
src/maasserver/websockets/handlers/controller.py (+1/-0)
src/maasserver/websockets/handlers/tests/test_controller.py (+16/-0)
~cgrabowski/maas:fix_counting_ha_vlans
Alexsander de Souza: Approve
MAAS Lander: Approve
Diff: 36 lines (+17/-0)
2 files modified
src/maasserver/websockets/handlers/controller.py (+1/-0)
src/maasserver/websockets/handlers/tests/test_controller.py (+16/-0)
Revision history for this message
Carlos R Laguna Mendoza (carlosla1987) wrote :
Revision history for this message
Christian Grabowski (cgrabowski) wrote :

Hi there, can you please provide the output of `maas $PROFILE controllers read` ?

Changed in maas:
status: New → Incomplete
Revision history for this message
Seyeong Kim (seyeongkim) wrote :

one of the customer also faced this issue after upgrading 3.2.1 by snap

tags: added: sts
Revision history for this message
Seyeong Kim (seyeongkim) wrote :

I also see this in my local virtual maas env.

and I tried to run maas $PROFILE controllers read but there is no controllers subcommand.

so I ran maas $PROFILE rack-controllers read.

and It is here

https://pastebin.ubuntu.com/p/cp6FdvZrqj/

Thanks

Revision history for this message
Carlos R Laguna Mendoza (carlosla1987) wrote :

Hi, the subcommand does not exist according to maas:
argument COMMAND: invalid choice: 'controllers' (choose from 'login', 'logout', 'list', 'refresh', 'init', 'config', 'status', 'migrate', 'reconfigure-supervisord', 'apikey', 'configauth', 'config-tls', 'createadmin', 'changepassword')

Revision history for this message
Christian Grabowski (cgrabowski) wrote :

Apologies, the command(s) should actually be:

maas $PROFILE rack-controllers read

and

maas $PROFILE region-controllers read

Changed in maas:
status: Incomplete → New
status: New → Incomplete
Revision history for this message
Alan Baghumian (alanbach) wrote :

I am asking another client that is experiencing the same issue to collect this data sample as well.

Revision history for this message
Christian Grabowski (cgrabowski) wrote :

It appears the issue is when the controller has an unlinked interface, it still tries to find a VLAN associated with that interface to count whether it's HA or Not.

Changed in maas:
status: Incomplete → Triaged
importance: Undecided → Critical
assignee: nobody → Christian Grabowski (cgrabowski)
status: Triaged → In Progress
Revision history for this message
Carlos R Laguna Mendoza (carlosla1987) wrote :

Ok, i got it this time. Both outputs are in the attach file. Thanks.

MAAS Lander (maas-lander)
Changed in maas:
milestone: none → 3.3.0
status: In Progress → Fix Committed
Carlos R Laguna Mendoza (carlosla1987)
Changed in maas:
status: Fix Committed → Fix Released
Revision history for this message
Christian Grabowski (cgrabowski) wrote :

The fix has been committed to the 3.2 branch and HEAD, but has not been released. Moving back to fix committed.

Changed in maas:
status: Fix Released → Fix Committed
Alexsander de Souza (alexsander-souza)
Changed in maas:
milestone: 3.3.0 → 3.3.0-beta1
Alexsander de Souza (alexsander-souza)
Changed in maas:
status: Fix Committed → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.
Subscribing...

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.