Ubuntu
network-manager-openconnect package

GlobalProtect VPN can't be activated via NetworkManager Gnome GUI

Bug #1974234 reported by stan383
22
This bug affects 5 people
Affects Status Importance Assigned to Milestone
network-manager-openconnect
Unknown
Unknown
network-manager-openconnect (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Since I upgraded from Ubuntu 21.10 to Ubuntu 22.04 LTS I am not able to connect to my company's Global Protect VPN with Gnome's GUI. I tried also clean install of Ubuntu 22.04 LTS but the problem is there as well, so it is not upgrade related.

Step for reproducing:
1. setup a new VPN connection using Settings -> Network -> Add VPN -> Chose Multi-protocol VPN client (openconnect)
2. enable the connection
3. enter domain credentials
4. enter token credentials
5. notification about failed network connection appears

Expected behavior:
Activation of a Global Protect VPN connection via Gnome's Network Manager GUI works.

What happened instead:
Gnome's notification appeared with a message about network activation failure.

Additional information:
Connecting to a Global Protect VPN using openconnect command line in Ubuntu 22.04 works fine.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: network-manager-openconnect-gnome 1.2.6-4
ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
Uname: Linux 5.15.0-27-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu May 19 21:44:12 2022
InstallationDate: Installed on 2022-05-03 (16 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
SourcePackage: network-manager-openconnect
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
stan383 (stan383) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in network-manager-openconnect (Ubuntu):
status: New → Confirmed
Revision history for this message
Christian Reis (kiko) wrote :

Although the original report doesn't have much detail, I believe this is a regression caused by openconnect 8.20. The linked bug report shows how the openconnect output has changed in a way that wasn't backwards-compatible.

Revision history for this message
Christian Reis (kiko) wrote :

The impish packages work, so downgrading to:

ii libopenconnect5:amd64 8.10-2build1 amd64 open client for Cisco AnyConnect, Pulse, GlobalProtect VPN - shared library
ii network-manager-openconnect 1.2.6-1 amd64 network management framework (OpenConnect plugin core)
ii network-manager-openconnect-gnome 1.2.6-1 amd64 network management framework (OpenConnect plugin GNOME GUI)
ii openconnect 8.10-2build1 amd64 open client for Cisco AnyConnect, Pulse, GlobalProtect VPN

and pinning them works around the issue for now.

Revision history for this message
Ernst Sjöstrand (ernstp) wrote (last edit ):

Does https://launchpad.net/~ernstp/+archive/ubuntu/ppa/+packages?field.name_filter=&field.status_filter=published&field.series_filter=jammy help?

See lp: #1969734 for more details.

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