Linphone fails to record calls - no file generated

Bug #1974163 reported by David Sword
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linphone-desktop (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Linphone attempts to record calls, and pops up a box with the file name (ALWAYS and mkv, even for voice calls) but it does not actually create the file.
This happens with both automatic call recording and manually pressing the record button.
Thanks

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linphone 4.2.5-3build1
ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
Uname: Linux 5.15.0-27-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: XFCE
Date: Thu May 19 10:32:55 2022
InstallationDate: Installed on 2022-04-28 (21 days ago)
InstallationMedia: Xubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: linphone-desktop
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
David Sword (gdsword) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linphone-desktop (Ubuntu):
status: New → Confirmed
Revision history for this message
TheRealSpidermonkey (realspidermonkey) wrote :

I believe this bug is equivalent to #1960137, and I have described how to fix that bug. Please see my comment https://bugs.launchpad.net/ubuntu/+source/linphone-desktop/+bug/1960137/comments/6

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