libreoffice help isn't opening - "Firefox can’t find the file at /usr/share/libreoffice/help/index.html?Target=swriter/.uno:HelpIndex&Language=en-US&System=UNIX&Version=7.3."
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| libreoffice (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned | ||
Bug Description
Lubuntu jammy live test on
- samsung 700t1c-p10aat (i5-3317u, 4gb, 3rd gen.core.
ISOs builds have been failing, so this is an older ISO with upgrades applied. Purpose was exploration of an libreoffice update to fix confinement issue (https:/
Libreoffice package
lubuntu@lubuntu:~$ apt-cache policy libreoffice
libreoffice:
Installed: 1:7.3.2-0ubuntu1
Candidate: 1:7.3.2-0ubuntu1
Version table:
*** 1:7.3.2-0ubuntu1 500
500 http://
100 /var/lib/
** to re-create
To re-create, open libreoffice & hit F1 or use menu to open Help->Libreoffi
** Expected outcome
Firefox opens & help page is shown in windows
** Actual outcome
Firefox opens, but error instead
---
File not found
Firefox can’t find the file at /usr/share/
Check the file name for capitalization or other typing errors.
Check to see if the file was moved, renamed or deleted.
---
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: libreoffice 1:7.3.2-0ubuntu1
ProcVersionSign
Uname: Linux 5.15.0-23-generic x86_64
ApportVersion: 2.20.11-0ubuntu80
Architecture: amd64
CasperMD5CheckR
CasperVersion: 1.468
CurrentDesktop: LXQt
Date: Wed Apr 6 01:46:35 2022
LiveMediaBuild: Lubuntu 22.04 LTS "Jammy Jellyfish" - Daily amd64 (20220403)
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)
| description: | updated |
| Chris Guiver (guiverc) wrote | #2 |
| Rico Tzschichholz (ricotz) wrote | #4 |
| Chris Guiver (guiverc) wrote | #5 |
| Changed in libreoffice (Ubuntu): | |
| status: | New → Incomplete |
A check on logs...
it's possible not all package upgrades had taken effect, there is a message saying a restart is required because of dbus-deamon upgrade (can't do that on a live system) & lack of disk space on system.. so may require verification when an ISO build completes.
The error on this system however matches the following I got earlier today when tested on my installed/primary box
---
File not found
Firefox can’t find the file at /usr/share/
Check the file name for capitalization or other typing errors.
Check to see if the file was moved, renamed or deleted.
---
that system is NOT live & has all upgrades applied.. It was clean booted this morning