Redragon M808-KS mouse not working
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux-hwe-5.13 (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Hi
I got a Redragon M808-KS WIRED & WIRELESS mouse and it is working fine in windows. But, when I switch to Ubuntu it is not working and the strange part is the mouse is plug and play type and does not need any particular driver.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSign
Uname: Linux 5.13.0-27-generic x86_64
NonfreeKernelMo
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
NVRM version: NVIDIA UNIX x86_64 Kernel Module 470.86 Tue Oct 26 21:55:45 UTC 2021
GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1
ApportVersion: 2.20.11-
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckR
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 24 11:47:42 2022
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
nvidia, 470.86, 5.11.0-41-generic, x86_64: installed
nvidia, 470.86, 5.13.0-27-generic, x86_64: installed
GraphicsCard:
Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. 4th Gen Core Processor Integrated Graphics Controller [1043:11cd]
Subsystem: ASUSTeK Computer Inc. GM107M [GeForce GTX 850M] [1043:11cd]
InstallationDate: Installed on 2021-10-21 (94 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
MachineType: ASUSTeK COMPUTER INC. N550JK
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/23/2014
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N550JK.204
dmi.board.
dmi.board.name: N550JK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: N
dmi.product.name: N550JK
dmi.product.sku: ASUS-NotebookSKU
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.105-3~20.04.2
version.
version.
version.
version.
version.
version.
version.
version.
summary: |
- mouse not working + Redragon M808-KS mouse not working |
Thanks for the bug report.
According to Lsusb.txt above, there is no mouse or wireless receiver plugged into any USB port. So this is a kernel bug if anything.